Talent.com
Consolidated Precision Products
Customer Service Representative (Braintree, MA)Consolidated Precision Products • Braintree, US
No longer accepting applications
Customer Service Representative (Braintree, MA)

Customer Service Representative (Braintree, MA)

Consolidated Precision Products • Braintree, US
14 days ago
Salary
$23.00 hourly
Job type
  • Full-time
Job description

Wollaston Alloys/CPP Boston is seeking an experienced Customer Service Representative to join our team! This role reports to the Customer Service Manager at our plant in Braintree, MA and is considered a critical member of the team, working closely with the Maintenance and Operations groups on a daily basis to minimize downtime. This is an excellent opportunity for an experienced candidate to join a fast-paced company that has continued to grow over the past 60 years! CPP offers a competitive compensation and benefits package, which includes a quarterly bonus program, medical/dental/vision/life/disability insurance, 401K with match, paid vacation and holidays, paid training, and a great team culture! Major Responsibilities • Provides timely and accurate information to customers about order status and product queries by phone or email and follow up with customers as required. • Communicates and coordinates with Operations, Quality and Production Planning teams to ensure on-time delivery of orders. • Access database (Odyssey Program) to edit or update accounts and order information. • Advises customers of changes in pricing, shipping date, anticipated delays, and any additional information needed by the customer. • Coordinates with production, purchasing, and shipping to expedite or track missing or delayed shipments. • Collaborate with Operations in the work area to track and identify component locations. • Updates customer order trackers with current order status, scheduled dates, and notes. • Provides back-up to Sales team as needed, assisting with processing customer orders, quotes, and maintenance of related files, according to established department policies and procedures. • Other duties as assigned. About You • Interpersonal communication skills to ensure positive interactions with customers. • Time-management skills to respond to customer emails, calls and messages promptly. • Multitasking and organizational skills to work on multiple issues at one time. • Accurate and strong attention to detail. • Strong verbal and written professional communication skills. • Good organizational skills. • Ability to quickly adapt to changing priorities. • Previous experience in customer service for a manufactured product is required. Previous experience with casting, foundry, or similar is a plus. • Working knowledge of Microsoft products, including Outlook, Excel, and Word (basic to intermediate), is required. • High School Diploma or GED required. Pay is from 23 USD / hour This is a non-management position This is a full time position
Create a job alert for this search

Customer Service Representative (Braintree, MA) • Braintree, US

Similar jobs

Service Manager II - Brockton MA

VIP Tires & ServiceBrockton, MA, United States
Permanent

The SMII lives VIP's mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and management processes while serving in place of an Assistant Manager as a permanent member of a VIP... Show more

 • Promoted

Service Tech Manager

KaavDanvers, MA, United States
Full-time

We are looking for an energetic and enthusiastic Service Tech Manager to lead our Tech team.Shelf2Cart provides a custom Label printing solution to many grocery stores across the country.Our system... Show more

 • Promoted

Customer Service Representative (Part Time) - Brockton, MA

Biotrans LogisticsNorth Easton, MA, United States
Part-time

Customer Service Representative (Part Time) - Brockton, MaSalary Range $20.HourlyLevel EntryPosition Type Part TimeJob Shift DayEducation Level High SchoolTravel Percentage NoneCategory Customer Se... Show more

 • Promoted

Customer Service Representative

FoxfruitBoston, Massachusetts, United States
Full-time
Quick Apply

At Fox Fruit, we believe that every business deserves a smart, adaptive marketing partner.Our team of experts blends strategic insight and creative solutions to deliver results that matter.We are c... Show more

Customer Service Manager

Black LapelBoston, MA, United States
Part-time

Blank Label is an upstart men's clothing retailer with stores in Boston, Chicago, D.Through our own custom clothing line, our mission is to help men feel comfortable and confident in the clothes th... Show more

 • Promoted

Customer Service Representative/Route Service Representative

GatewayMiddleboro, MA, United States
Full-time

Customer Service Representative/Route Service Representative Final GiftMiddleborough, MA M-F 6AM6PM FT (40 hrs overtime as needed) Pay Range:$21.Based on overall skill and experience)Why This Care ... Show more

 • Promoted

Customer Service Representative - Service Biller

Flow Control Group CompanyBrockton, MA, United States
Full-time

Customer Service Representative - Service BillerAir Energy Group has grown to become one of the most recognized and demanded names in the industrial and life science spaces.We sell high purity comp... Show more

 • Promoted

Future Opening: Lead Customer Service Representative

Lawn DoctorSomerville, MA, United States
Part-time

Lawn Doctor Customer Service RepresentativeLawn Doctor is looking for a reliable individual to provide exceptional customer service to our current and future customers.This position revolves around... Show more

 • Promoted

Customer Service Representative

Hub PenBraintree, MA, United States
Full-time

Customer Service RepresentativeHub Pen Company, part of the HPG Brands, is an award-winning supplier in the promotional products industry supplying imprinted quality writing instruments to its dist... Show more

 • Promoted

Customer Site Representative

Thermo FisherCambridge, MA, United States
Full-time

As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale.Join our colleagues in bringing our Mission to life every single day to ... Show more

 • Promoted

Customer Service Manager

Stop & ShopQuincy, MA, United States
Full-time

Here at Stop & Shop, we've been serving our customers and neighborhoods for more than a century.A lot has changed in that time, but one thing has stayed the same: our commitment to providing except... Show more

 • Promoted

Customer Service Representative - $25/hr

ShawmutWest Bridgewater, MA, United States
Full-time

Customer Service RepresentativeThe Customer Service Representative plays an essential role in our manufacturing operations, serving as the primary point of contact for customer inquiries and orders... Show more

 • Promoted

Customer Service Representative I

Massachusetts Property Insurance Underwriting AssociationBoston, MA, United States
Full-time

Massachusetts Property Insurance Underwriting Association is looking for a Customer Service Representative to join our Underwriting Department.This position reports to the Customer Services Supervi... Show more

 • Promoted

Service Tech Manager

SamprasoftDanvers, MA, United States
Full-time

We are looking for an energetic and enthusiastic Service Tech Manager to lead our Tech team.Shelf2Cart provides a custom label printing solution to many grocery stores across the country.Our system... Show more

 • Promoted

Customer Service Representative430 Beach Street, Revere, MA

PLSRevere, MA, United States
Full-time

Customer Service RepresentativeThis job is located at 430 Beach Street, Revere, MA 02151PLS Overview:Why PLS? Because You Deserve Better! PLS which stands for People Location Service is a leading r... Show more

 • Promoted

Customer Service Representative - Andover, MA

LAZ ParkingAndover, MA, United States
Full-time

Job Title:Customer Service RepresentativeWhat's in it for you?$ bonus for each person you referGrowth OpportunitiesPay Activ On-demand access to earned wages, get up to 50% of your earned wages imm... Show more

 • Promoted

Customer Service Representative II (Short-term)

The First Church of Christ, ScientistBoston, MA, United States
Temporary

Customer Service Representative IIJob Category: Customer ServiceRequisition Number: CUSTO001554Department:Customer Care CenterSummaryThis position provides service on behalf of The Mother Church (T... Show more

 • Promoted

Customer Service Representative

Window WorldHaverhill, MA, United States
Full-time

Window World Customer Service RepresentativeWindow World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class custom... Show more

 • Promoted

Customer Service Representative

TradeJobsWorkforce02475 Arlington Heights, MA, US
Full-time

As a Customer Service Representative, you will be responsible for providing exceptional service and support to customers, including: respond to customer inquiries via phone & in person.Finance to p... Show more

 • Promoted

Customer Service Representative

ITW Performance PolymersNewburyport, MA, United States
Full-time

ITW Specialty Films Customer Service RepresentativeFounded in 1912, Illinois Tool Works Inc.NYSE:ITW) is a diversified, Fortune 200 manufacturing company that delivers specialized expertise, innova... Show more