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Michaels
Retail Store ManagerMichaels • Henrico, 4531 S Laburnum Ave Ste 700
Retail Store Manager

Retail Store Manager

Michaels • Henrico, 4531 S Laburnum Ave Ste 700
30+ days ago
Job type
  • Full-time
  • Part-time
Job description
Store - RICHMOND-WHITE OAK, VALes directeurs de magasin doivent passer la majeure partie de leur temps à s’occuper de tâches liées à la gestion. Cela comprend la gestion et la direction d’une équipe, le fait de tenir une équipe responsable d’offrir un excellent service à la clientèle tout en obtenant les résultats souhaités, s’assurer que le magasin et l’équipe respectent les promesses de marque faites envers nos clients, la planification et la communication des activités liées à la charge de travail en magasin et des IRC pour assurer une bonne exécution par l’équipe en fonction du budget. Très peu de temps sera dédié aux tâches qui ne sont pas liées à la gestion, telle que le travail aux caisses, le montage de POG et le réapprovisionnement des étagères.

Activités principales

  • Diriger et gérer tous les aspects du magasin, ce qui comprend le respect des procédures opérationnelles normalisées (PON) et des programmes de l’entreprise pour assurer la conformité aux lois et règlements applicables, assurer la mise en pratique des politiques et des normes de l’entreprise et tenir l’équipe responsable des conditions du magasin et des résultats obtenus
  • Respecter le plan des ventes et des profits et les autres IRC en lien avec nos objectifs de rendement annuels, gérer l’équipe du magasin pour atteindre les IRC liés à leur rôle
  • Diriger la mise en pratique de nos promesses de marque envers nos clients.
  • Mettre en œuvre et diriger les programmes de prévention des pertes et de la sécurité pour atteindre les objectifs
  • Utiliser les outils de l’entreprise pour déterminer, prioriser et communiquer les objectifs, et gérer de façon générale les membres d’équipe et les clients.
  • Doter le magasin de membres d’équipe qualifiés : Embaucher, former, observer et encadrer l’équipe pour obtenir des résultats, diriger le processus de gestion du rendement et, au besoin, le processus disciplinaire, dénicher des candidats talentueux et développer les membres d’équipe afin qu’ils puissent être promus, mettre en pratique les compétences de dirigeant pour assurer le développement personnel continu.
  • Interagir avec les autres de façon acceptable et respectueuse, rester positif et respectueux même dans les situations difficiles, faire la promotion de l’engagement envers la vision et les valeurs de l’entreprise, projeter une image positive et servir de modèle pour les autres.
  • Agit en tant que gérant en service (GES)
  • Maintient la compréhension de l’exploitation de tous les rayons du magasin, est multidisciplinaire et s’assure que tous les gérants reçoivent la formation multidisciplinaire pour la vente et la production dans l’encadrement sur mesure.

Autres tâches assignées

Minimum Type of experience the job requires

  • 5+ years of retail experience, including specialized knowledge of inventory management, merchandising, and customer service excellence.
  • 2+ years of experience directly supervising a diverse team, including performance management and talent development.

Physical Requirements

  • Ability to remain standing for long periods of time
  • Ability to move throughout the store
  • Regular bending, lifting, carrying, reaching and stretching
  • Some lifting of heavy items and accessing high shelves by ladder or similar equipment
  • If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation

Work Environment

  • Public retail store setting supervising Team Members and taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

#LI-LS1

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit .

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit .

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

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Retail Store Manager • Henrico, 4531 S Laburnum Ave Ste 700

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