People & Culture Generalist

People & Culture Generalist

North America's largest manufacturer and distributor of interior millwork producing and selling interior finishings. We have been steadily growing our footprint and industry leadership for nearly 100 years. Established in 1926, still owned by the founding family, we continue to have the same focus on product excellence and a superior customer experience. We help people transform houses into homes. You've probably seen our products in the media featured on tv shows and magazines such as HGTV, Style At Home and House & Home, or by one of our Instagram influencers.

If you thrive in fast-paced environments, love being the go-to problem solver and want to make a real impact on the frontline employee experience, this role is your playground. As our People & Culture Generalist, you'll be embedded in the heart of our Ferndale Manufacturing operations, partnering directly with leaders and employees to shape our culture, strengthen engagement and drive meaningful people outcomes every single day. From employee relations, performance and conduct management, employee development, analytics, engagement and supporting compliance and policy adherence, you'll own a wide spectrum of high-visibility work that truly moves the needle.

This is a hands-on, relationship-driven role for someone who isn't afraid to roll up their sleeves and be a trusted partner on the floor, to your stakeholders and beyond. You bring high attention to detail, a professional and mature presence, strong problem-solving skills and a naturally action-oriented mindset that helps move work forward with clarity and confidence.

The People & Culture Generalist plays a key role in supporting our Manufacturing teams by delivering essential HR programs that help our people learn, grow and win every day. This role provides hands-on HR support to the Ferndale Manufacturing facility, while also offering generalist support to our Pennsylvania location as needed. This role is based on site at our Ferndale location 5 days a week.

Responsibilities

Employee Experience, Culture & Engagement

• In conjunction with our HR Branch Coordinator, support onboarding, engagement and offboarding activities
• Be a visible, approachable People & Culture presence on the production floor
• Support culture-enhancing programs, recognition efforts and team-building activities
• Identify opportunities to enhance day-to-day employee experience and recommend solutions to support employee retention
• Coordinate and support lunch-and-learn sessions to promote learning, connection and cross-functional knowledge sharing

Frontline HR Support & Issue Management

• Act as a go-to resource for employees and manage HR inquiries
• Support investigations and escalate complex employee relations matters as needed
• Support progressive discipline steps and provide guidance to managers

People Reporting & Analytics

• Analyze and report on people metrics (turnover, engagement, compensation, succession, etc.)
• Provide insights from people data to support retention, development, and workforce planning
• Prepare regular and ad hoc HR reports and dashboards

Recruitment

• Lead salaried recruitment for Ferndale and Hourly and Salaried recruitment for our Eden Millwork site in Knox, Pennsylvania
• Partner with supervisors to manage interviews, screening and hiring across multiple shifts
• Support recruitment activities using proactive sourcing strategies, including LinkedIn Recruiter, local colleges.

Regulatory Compliance & Legislative Awareness

• Ensure ongoing compliance with Washington State and Pennsylvania employment laws and regulations
• Stay current on evolving state and federal HR requirements, tracking upcoming changes that impact our operations
• Inform the broader People & Culture team and onsite leadership of upcoming legislative or compliance changes, ensuring proactive planning and alignment
• Support updates to policies, procedures, and documentation to maintain compliance across both Washington and Pennsylvania locations

Work Permits & Immigration

• Monitor and support work permit and visa processes, ensuring timely renewals and accurate documentation
• Coordinate timelines, updates and next steps with employees and leaders to ensure smooth processing
• Stay informed on current immigration policies, regulatory changes and best practices that impact work authorization
• Share updates with the broader People & Culture team and onsite leadership to ensure awareness of upcoming changes and proactive planning

What You Bring

• Bachelor's degree in Human Resources, Business, Psychology, or related field OR 35 years of HR Generalist experience
• Experience in a manufacturing or industrial environment is strongly preferred
• Experience in HR reporting and analytics
• Hourly and salaried recruitment experience
• Working knowledge of Washington State employment laws
• Strong proficiency in Microsoft Office (Excel, Word, Teams, PowerPoint); ADP and SharePoint experience is a plus
• Highly organized, responsive, and comfortable managing competing priorities
• Strong communication and relationship-building skills at all organizational levels
• Ability to manage confidential information with discretion and professionalism
• Demonstrated hands-on, roll-up-your-sleeves mindset
• Bilingual skills are considered an asset (Spanish and English)

What You'll Enjoy

• Competitive pay range
• Working for a well-established leader in the industry
• Benefits: health, dental and vision
• 401k program

In adherence to the principle of pay transparency, we are pleased to disclose the base pay for this full-time position at Metrie. The base pay range for this role is set at $70,000.00 ? $85,000.00. It is important to note that this position may also qualify for discretionary bonuses or commission payments. The specific base pay within the range will be contingent upon an individual's skills, qualifications, experience, and geographical location. Furthermore, it is essential to highlight that our remuneration ranges are established based on the role, level, and location.

Metrie embraces diversity and is committed to creating an inclusive environment where all team members and customers belong. We are an equal opportunity employer and welcome all qualified applicants. If you require accommodation at any time throughout the recruitment process, please contact our Human Resources team.

Metrie conducts pre-employment screening including but not limited to background checks and drug testing for all final candidates. All applications will be independently reviewed. We are an E-Verify employer.