Senior Event Manager (West Hollywood)

Position Summary

We are seeking an experienced Senior Events Manager to lead the Catering & Events efforts for an iconic luxury hotel in Hollywood, California.

Position Overview

A premier four-star hotel in the heart of Hollywood is seeking an experienced and dynamic Senior Event Manager to lead the planning, coordination, and execution of high-profile meetings, social events, corporate functions, weddings, premieres, and VIP experiences. This leadership role is responsible for delivering exceptional guest service while maximizing event revenue, operational excellence, and client satisfaction.

The ideal candidate is a polished hospitality professional with strong luxury hotel experience, exceptional organizational skills, and a passion for creating memorable experiences in a fast-paced, high-energy environment.

Key Responsibilities

Event Planning & Execution

• Manage all aspects of event planning from initial inquiry through post-event follow-up.
• Coordinate corporate meetings, conferences, galas, weddings, entertainment industry events, red carpet functions, and social gatherings.
• Conduct client consultations, site tours, and planning meetings to understand event objectives and expectations.
• Develop detailed banquet event orders (BEOs), timelines, floorplans, and production schedules.
• Ensure flawless execution of all events while maintaining luxury service standards.

Client & Relationship Management

• Serve as the primary point of contact for event clients and VIP guests.
• Build strong relationships with corporate accounts, entertainment industry contacts, wedding planners, production companies, and local organizations.
• Anticipate guest needs and resolve concerns promptly and professionally.
• Maintain high client satisfaction scores and repeat business.

Revenue & Financial Management

• Collaborate with Sales and Catering teams to maximize revenue opportunities.
• Upsell food and beverage packages, audiovisual services, décor, and premium event enhancements.
• Monitor event budgets, deposits, billing accuracy, and profitability.
• Assist in forecasting banquet revenue and achieving departmental financial goals.

Leadership & Team Collaboration

• Partner closely with Banquets, Culinary, Front Office, Housekeeping, Engineering, and Security teams to ensure seamless operations.
• Supervise Event Coordinators and support staff as needed.
• Lead pre-conference and operational meetings with internal departments.
• Mentor and develop junior team members while fostering a culture of teamwork and excellence.

Operational Excellence

• Ensure compliance with hotel policies, safety regulations, and service standards.
• Maintain accurate event documentation and client records within hotel sales and catering systems.
• Stay informed of hospitality trends, entertainment industry demands, and local market competition.
• Participate in networking events and community engagement opportunities representing the hotel.

Qualifications

• Bachelor’s degree in Hospitality Management, Business, Communications, or related field preferred.
• Minimum 5–7 years of event management experience within a luxury or upscale hotel environment.
• Previous experience managing large-scale events, weddings, corporate meetings, and VIP functions.
• Strong knowledge of banquet operations, catering sales, and event logistics.
• Experience with Delphi, Opera, or similar hotel sales and event management systems preferred.
• Exceptional communication, negotiation, and interpersonal skills.
• Ability to multitask and thrive in a fast-paced, high-profile hospitality setting.
• Flexible schedule including evenings, weekends, and holidays as business demands require.

Desired Skills & Competencies

• Luxury hospitality mindset with impeccable attention to detail
• Strong leadership and team development abilities
• Excellent problem-solving and conflict-resolution skills
• Financial acumen and revenue-driven approach
• Professional presentation and polished demeanor
• Ability to remain calm under pressure while managing multiple events simultaneously

Compensation & Benefits

• Competitive salary plus bonus potential
• Comprehensive medical, dental, and vision benefits
• Paid time off and holiday pay
• Hotel discounts and employee travel benefits
• Career advancement opportunities within a luxury hospitality environment
• Dynamic and exciting Hollywood work atmosphere

About the Hotel

Located in the iconic entertainment capital of Hollywood, our four-star hotel delivers elevated guest experiences, exceptional service, and sophisticated event programming for travelers, creatives, executives, and global visitors alike. We are committed to excellence, innovation, and creating unforgettable moments for every guest and event partner.