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Six Flags Darien Lake
Accommodations/Camping Front Office Staff starting at $16.00Six Flags Darien Lake • North Evans, NY, United States
Accommodations/Camping Front Office Staff starting at $16.00

Accommodations/Camping Front Office Staff starting at $16.00

Six Flags Darien Lake • North Evans, NY, United States
21 days ago
Job type
  • Full-time
Job description

Overview:

We are seeking enthusiastic and customer-oriented Front Office Staff to join our team at Six Flags Darien Lake Accommodations and Camping. This position plays a crucial role in providing exceptional service to our guests, ensuring a welcoming atmosphere, and assisting with various administrative tasks. The ideal candidate will be passionate about hospitality and committed to enhancing the guest experience.

Responsibilities:

Key Responsibilities:

  1. Guest Services:

    • Greet and welcome guests upon arrival with a friendly demeanor.
    • Assist guests with check-in and check-out processes efficiently.
    • Address guest inquiries and resolve any issues or complaints promptly and professionally.
    • Provide information about park attractions, accommodations, and local amenities.

  2. Administrative Duties:

    • Maintain accurate records of guest reservations and transactions.
    • Process payments efficently and securely.
    • Assist in managing the front office operations, including answering phones and responding to emails.
    • Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.

  3. Communication:

    • Communicate effectively with guests, team members, and management.
    • Promote special events, packages, and services to enhance guest experiences.
    • Provide feedback to management regarding guest needs and suggestions for improvement.

  4. Safety and Compliance:

    • Adhere to all safety and health regulations and company policies.
    • Ensure the front office area is clean, organized, and welcoming.

Qualifications:

Qualifications:

  • High school diploma or equivalent; additional education in hospitality or related fields is a plus.
  • Previous experience in customer service or hospitality preferred.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Proficient in basic computer skills; experience with reservation systems is an advantage.
  • Availability to work flexible hours, including weekends and holidays.

Physical Requirements:

  • Ability to stand for extended periods and lift up to 25 pounds.
  • Must be able to work outdoors in various weather conditions.

Benefits:

  • Employee discounts on park admission and accommodations.
  • Opportunities for career advancement within the Six Flags organization.
  • A fun and dynamic work environment.
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Accommodations/Camping Front Office Staff starting at $16.00 • North Evans, NY, United States

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