OPS CRIMINAL JUSTICE INFO ANALYST I - 71900025

Ops Criminal Justice Information Analyst I

This position is responsible for providing quality service to agencies and the general public as well as processing requests. This position is responsible for performing criminal history queries in multiple criminal justice information systems to properly assist the customer. This position must meet and maintain National Crime Information Center / Florida Crime Information Center (NCIC / FCIC) certification as required and is responsible for maintaining the security and integrity of data housed within the department databases.

Duties & Responsibilities :

• Scanning paper documentation into electronic filing system;
• Managing shared email inboxes and distributes requests to proper staff;
• Receiving routes or handles telephone calls in accordance with defined guidelines;
• Sorting and distributing incoming mail in accordance with defined guidelines;
• Identifying deficient criminal history requests and forwards to appropriate administrative staff members for processing;
• Sorting and assigning incoming requests for processing as outlined in the Criminal History Record Maintenance (CHRM) operations manual;
• Monitoring incoming calls and emails and completes intake for those requiring processing;
• Maintaining security and integrity of data housed within the department database;
• Maintaining various logs and records of the requests received and processed; and
• Gathering fingerprint cards or microfilm images needed for research purposes.

Knowledge, Skills & Abilities :

Base Salary : $18.82 / hour

How You Will Grow :

FDLE recognizes the importance of growth and success while fostering a family-oriented work environment. We encourage our members to seek opportunities for professional growth through training, team building, and mentoring. Our four Fundamental Values of Service, Integrity, Respect and Quality will guide you as you embark on a lifelong career at FDLE.

Our Salary & Benefits :

Starting salary will be the minimum of the class pay range, unless otherwise dictated by FDLE's pay policy. FDLE is a State of Florida Employer and offers a comprehensive benefits package, including :

About Our Agency :

The Florida Department of Law Enforcement (FDLE) employs more than 2,000 members statewide either at headquarters in Tallahassee or in one of seven regional operations centers (ROCs). Our mission is to promote public safety and strengthen domestic security. Click here for additional information about FDLE.

Hiring Process :

You will be evaluated for this job based on your previous knowledge and experience. Additional reviews may be performed to screen for preferred qualifications, experience and education. Your qualifications will be based on knowledge, skills, and abilities and other elements relevant to this position supported by the information in your application.

Background :

FDLE requires an extensive background process of all recommended applicants. The elements of a background include : financial credit check, criminal history of applicant and applicant's immediate family or roommates, personal references, employment and education verifications (which includes official transcript(s)), drug screen and fingerprinting. This information will be utilized to make the final hiring decision.

Notes :

Preference will be given to current FDLE members who have satisfactorily completed at least six months of the probationary period for their current position.

REMINDERS :

Location : Tallahassee, FL, US, 32301 - 32317, 32399