IT Service Operations Lead

IT Service Operations Lead

The IT Service Operations Lead serves as a key liaison between business users and technology teams, ensuring the stability, performance, and continuous improvement of critical business systems within AutoNation Finance. This role is responsible for overseeing the operational health of SaaS and on-premise applications, managing incident response and resolution, and driving process improvements in alignment with ITIL best practices. The ideal candidate possesses strong technical acumen, excellent communication skills, and the ability to coordinate effectively across multiple teams and stakeholders in a matrixed environment.

Base Pay Range

$95,000.00 / yr – $120,000.00 / yr

Additional Compensation

• Annual Bonus

Organizational Relationships

Key Responsibilities

Qualifications

Benefits and Perks

EEO Statement

AutoNation is committed to creating a diverse, equitable, and inclusive environment. All qualified applicants will receive consideration for employment regardless of race, religion, color, national origin, gender, sexual orientation, age, disability, or other protected characteristics. We welcome candidates from all backgrounds who are passionate about making a positive impact.

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