Nightlife Manager

Job Title

Nightlife Manager

Reports To

General Manager / Owner

Job Summary

The Nightlife Manager is responsible for overseeing and elevating all aspects of late-night operations, including entertainment programming, staff supervision, guest experience, and revenue generation. This role ensures the venue operates smoothly, delivers exceptional service, and achieves financial and branding goals while maintaining a safe and vibrant nightlife environment.

Key Responsibilities Operations & Venue Management

Oversee nightly operations, including opening and closing procedures, floor management, and crowd control.

Coordinate with bar, lounge, security, and entertainment teams to ensure seamless execution of events and regular service.

Monitor inventory, sales reports, and operational costs to maximize profitability.

Entertainment & Programming

Execute nightlife programming (e.g., DJs, live performances, special events) with support from booking manager.

Collaborate with promoters, booking agents, and performers to attract high-value clientele and maintain an exciting calendar.

Negotiate contracts and manage budgets for entertainment and special events.

Staff Leadership

Recruit, train, and schedule bartenders, servers, security, and support staff.

Provide ongoing coaching to maintain high standards of service, safety, and professionalism.

Foster a positive, team-oriented culture.

Customer Experience

Maintain a high-energy, welcoming atmosphere that attracts and retains guests.

Address VIP and guest concerns promptly and professionally.

Implement strategies to improve customer satisfaction and loyalty.

Compliance & Safety

Ensure adherence to liquor laws, health and safety regulations, and venue policies.

Manage incident reports and coordinate with security to maintain a safe environment.

Marketing & Promotions

Partner with marketing teams to develop promotions, social media campaigns, and partnerships to drive traffic.

Track and analyze nightlife trends to maintain a competitive edge.

Qualifications

Minimum 3–5 years of nightlife, hospitality, or club management experience.

Strong leadership and team management skills.

Excellent communication and conflict-resolution abilities.

Understanding of event production, sound systems, and nightlife trends.

Ability to work late nights, weekends, and holidays.

Proficiency in budgeting, scheduling, and inventory management software (POS systems, spreadsheets, etc.).

Key Competencies

High energy and a passion for nightlife culture.

Strong business acumen and sales-driven mindset.

Customer-focused with an eye for creating memorable experiences.

Ability to remain calm and decisive in a fast-paced environment.