Breakfast Manager

ABOUT THE COMPANY

Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London.

Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences to our members and guests.

Maxime’s mission is to deliver excellence in service standards with enlightened hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff.

Reporting to the  Restaurant   Manager, the   Breakfast Manager will   be responsible for   the daily operation of the restaurant including the perfo rmance management   o f the breakfast service.   They will provide excellent service and ensure guests are satisfied with their dining experience.

ESSENTIAL DUTIES & RESPONSIBILITIES

Service & Hospitality

• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions and report to the Manager or Head Office.
• Ensures exceptional service standards and Member satisfaction across all dining rooms within the Club through collaboration with all departments.
• Promotes a team culture and passion for hospitality, food and beverage.
• Sets an example for impeccable service, maintaining the ability to step into any role in the restaurant in the absence of staff or during moments of high volume.
• Enhances the private club experience by delivering an exceptional guest experience that balances charm, warmth, hospitality, and sophistication - fine-tuned to the individual member / guest.

Operations

Leadership

MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS)

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Maxime’s is proud to be an Equal Opportunity Employer.     We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.