The Sr. IT Analyst, Warehouse & Distribution owns the health and evolution of TaylorMade's Warehouse Management System across global distribution operations. This role translates operational requirements into scalable WMS solutions, partnering with Operations and Supply Chain to keep systems aligned with distribution performance goals. Reports to the Director, Supply Chain Applications.
Essential Functions and Key Responsibilities
• Own day-to-day WMS application health: incident triage, root cause analysis, and resolution across inbound, inventory, picking, packing, shipping, returns, and value-added services.
• Configure and optimize WMS workflows; translate operational requirements into functional and technical design specifications with documented upstream and downstream impact assessments.
• Design, test, and support integrations between WMS and ERP, TMS, shipping systems, automation platforms, and reporting tools.
• Lead medium-to-large WMS initiatives including upgrades, enhancements, UAT, cutover planning, and go-live execution.
• Identify and drive continuous improvement initiatives that deliver measurable operational gains across distribution center workflows.
• Define documentation standards for WMS configuration, integration design, and operational runbooks; ensure materials stay current through system changes.
Knowledge and Skills Requirements
• Deep functional expertise in Warehouse Management Systems and distribution center operations, including hands-on configuration experience with Infor Cloud WMS, Manhattan, or Blue Yonder.
• Working knowledge of distribution center operations including inbound, outbound, and returns workflows in a high-volume environment.
• Solid technical skills including SQL querying, system log analysis, and data validation in support of operational reporting and troubleshooting.
• Proven ability to gather business requirements independently and translate them into functional specifications and integration designs.
• Strong written and verbal communication skills; able to influence stakeholders and collaborate across IT and business teams.
• Working knowledge of AI-enabled tools and their responsible use in daily work.
Education, Work Experience, and Professional Certifications
• Bachelor's Degree in Computer Science, Information Systems, or related field.
• 8+ years of IT experience in enterprise application implementation and support.
• 5+ years supporting Infor Cloud WMS or equivalent cloud WMS platform (Manhattan, Blue Yonder) in a high-volume distribution environment.
• Experience with small parcel shipping applications, RF/mobile devices, and thermal printing environments.
Work Environment / Physical Requirements
• Normal office conditions with extensive computer and phone usage.
• Ability to work extended hours as necessary.
• Light physical effort equal to lifting or moving of lightweight materials.
TaylorMade is a performance driven organization and our total rewards approach to compensation is designed to support this. We consider many factors in determining base compensation, including position scope, job related knowledge, education, skills, experience, and work location. The expected annual base pay range for this position is $120,000 - $135,000. Additional benefits, such as health & wellness, performance bonuses, product discounts, holidays, paid time off, etc. may also be offered in accordance with our plans.
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Senior IT Analyst, Warehouse Distribution • Carlsbad, California
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