Operations Manager (Chain Beverage Store Operations)

Operations Manager

As our Operations Manager, you will oversee the full operations of our beverage chain, ensuring that every store delivers consistent quality, efficiency, and customer experience. This role goes far beyond managing daily schedulesyou will build the operational backbone of our U.S. stores, drawing on your prior experience in leading large-scale beverage / coffee chains such as Starbucks or similar brands. Your leadership will set the standard for scalability as we expand rapidly in the U.S. market.

The day-to-day activities include :

• Develop, implement, and continuously improve Standard Operating Procedures (SOPs) for all store operations.
• Build performance monitoring systems (KPIs, audit tools, reporting dashboards) to ensure consistency and efficiency across stores.
• Oversee supply chain, vendor management, and logistics to ensure cost-effective and timely product availability.
• Partner with Marketing and Finance to align promotional activities, budgets, and long-term brand strategy.
• Lead the training and development of store management teams, ensuring they are equipped with the skills and tools to deliver operational excellence.
• Manage budgets, monitor PandL for store operations, and identify opportunities to optimize profitability.
• Partner with Marketing, HR, and Finance to align operations with overall business goals.
• Drive expansion projects, including new store setup, location evaluation, and operational readiness.
• Act as the primary liaison between corporate leadership and frontline operations, providing insights and solutions.

The ideal candidate :

Qualifications :