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Gateway Tire & Service Center
Service AdvisorGateway Tire & Service Center • Jackson, MS, US
Service Advisor

Service Advisor

Gateway Tire & Service Center • Jackson, MS, US
16 days ago
Job type
  • Full-time
Job description

Description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Apply today! Every application is reviewed by a real member of our recruiting team. If you’re a match, one of our recruiters will personally call you this week.

Compensation & Benefits

  • Competitive hourly rate + commission and overtime opportunities
  • Paid vacation and holidays
  • Medical, dental, vision, life, and supplemental insurances
  • 401(k) with company match
  • Employee discounts, referral bonuses and ASE reimbursement
  • Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

  • Greet every guest and deliver a world-class service experience
  • Act as the liaison between customer and technician — translate mechanical into clear recommendations
  • Confidently sell tires, wheels, repairs, warranties, and services
  • Perform visual inspections and document findings
  • Build lasting relationships that turn first-time guests into lifelong customers
  • Help maintain showroom and inventory standards
  • Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

  • 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
  • Proven ability to sell services and build trust
  • Strong communication and organizational skills
  • A self-starter with problem-solving ability and team spirit
  • Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
  • Hungry to learn, grow, and lead
  • Flexible availability, including weekends, to serve customers when they need us most

Gateway Tire is an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

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Service Advisor • Jackson, MS, US

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