Sr Platform Engineer

Job#: 3037687

Job Description:

Sr Platform Engineer

Location: Raleigh, North Carolina / Charlotte, North Carolina / Atlanta, GA / Richmond, VA - 5x a week on-site

Role Overview

The Senior Platform Engineer is responsible for the reliability, performance, scalability, and technical integrity of the ServiceNow platform. This role ensures the platform can support growing demand for automation, service visibility, and governed workflows without creating instability. The Senior Platform Engineer focuses on the platform itself as a product, improving standards, runtime behavior, engineering discipline, and long-term sustainability.

Key Responsibilities

• Optimize platform performance for high-volume workflows, large data sets, and expanding automation demand.
• Identify and address runtime bottlenecks, performance constraints, and supportability risks.
• Establish engineering practices that improve stability under production load.
• Define and enforce technical standards for maintainable, upgrade-safe platform engineering.
• Create reusable engineering patterns, review mechanisms, and design guardrails that improve consistency across teams.
• Strengthen delivery practices through version control, automated testing, deployment discipline, and environment consistency.
• Improve platform observability, health monitoring, and support readiness so issues are detected and addressed earlier.
• Prioritize remediation of design choices, customizations, and legacy patterns that create long-term risk or constrain scale.

Required Qualifications

• Extensive experience in ServiceNow platform engineering, software engineering, or technical operations roles supporting enterprise platforms.
• Strong understanding of performance optimization, engineering standards, release practices, and operational resilience.
• Hands-on experience improving maintainability, scalability, and observability in complex environments.
• Proven ability to balance delivery speed with control, supportability, and long-term platform integrity.

Preferred Qualifications

• Experience supporting service-centric or Service-Aware operating models.
• Familiarity with platform lifecycle management, observability practices, and engineering governance.
• Background in highly regulated or high-availability environments.
• Relevant engineering or platform certifications.
• A Bachelor's Degree is preferred.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

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