Manager - AI Strategy & Operations - MUSCP

Manager - AI Strategy & Operations - MUSCP

Manager - AI Strategy & Operations - MUSCP

Charleston, South Carolina

Artificial Intelligence

Full Time

MUSC Physicians (MUSCP)

The Manager of AI Strategy & Operations oversees a multidisciplinary team responsible for the full lifecycle of MUSC's AI solutions whether built internally or acquired externally. This includes ongoing maintenance, fine-tuning, and version management; rigorous evaluation of new AI vendors within a zero-trust sandbox environment; and the productionization of novel AI solutions produced by AI Incubation partners and selected by senior leadership for enterprise-wide scaling. This leader ensures that AI initiatives generate measurable efficiency gains, alleviate operational bottlenecks, and deliver strong ROI. The Manager collaborates closely with clinical, operational, IS, and research stakeholders to identify high-value opportunities, translate needs into actionable AI solutions, and drive successful adoption and integration across MUSC.

Primary Areas of Responsibility (with % Allocation)

• AI Opportunity Discovery & Operational Strategy 35%
• Lead a team of Jr. Data Scientists, ML Engineers, and a Jr. Architect.
• Oversee scaling of AI prototypes and solutions into enterprise environments
• Document and quantify financial and operational ROI from AI implementations
• Advise departmental leaders on AI feasibility, adoption readiness, and workflow fit

Required Qualifications

• Education: Master's degree required; PhD preferred.
• Experience: 35 years of relevant experience with leadership exposure in data science, AI, analytics, operational improvement, or technical program management.
• Technical Capability: Experience collaborating with data scientists, ML engineers, or technical teams; familiarity with applied AI/ML preferred.
• Leadership: Demonstrated ability to supervise teams and manage cross-functional projects.
• Operational Expertise: Proven experience partnering with operational or clinical leaders to identify efficiency improvements or workflow enhancements.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.