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Ardent Health Services
Scheduler CareersArdent Health Services • Montclair, NJ, US
Scheduler Careers

Scheduler Careers

Ardent Health Services • Montclair, NJ, US
30+ days ago
Job type
  • Full-time
Job description

Scheduler Position

Join our team as a day shift, part-time scheduler in Montclair, NJ.

Thrive in a People-First Environment and Make Healthcare Better

Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.

People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.

Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Learn more about the benefits offered for this job.

Get to Know Your Team:

Hackensack Meridian Mountainside Medical Center is an 820,000-square-foot facility that offers the latest medical programs, cutting-edge technology, and patient-focused care that includes 365 beds, 1,200+ employees, and a 27-bed Emergency Room/Fast Track Unit.

Responsibilities:

  • The Scheduler is responsible for scheduling designated Primary Care, Specialty/Sub-specialty, Surgical, and Radiology outpatient services with the hospital system. Accurately performs the scheduling function in a high-volume, fast-paced environment with frequent interruptions. Acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians' offices.
  • Accept calls from and work with physicians' offices to schedule surgical, endoscopy, cardiac catheterization, interventional radiology, and pain management procedures in the Electronic Record Scheduling System.
  • Ensure receipt of all pertinent information related to the booking, including insurance information, special requests, accurate booking slips, and any other needed documentation.
  • Fax booking information to Pre-admission testing.
  • Informs OR, Materials Management, and Central Sterile Processing of special instrument and supply requests.
  • Work daily with peers, leadership, anesthesia, and physicians' offices to compress the schedule for efficiencies.
  • Communicates with affected departments, last-minute add-ons, and cancellations to ensure adequate resources are available.
  • Schedules office and hospital-based medical procedures for patients with appropriate provider and time/location slot, utilizing the appropriate scheduling code.
  • Schedule surgical procedures, including pre-admission testing, pre-op clearances, order MRI, CT, and lab testing.
  • Ensure all pertinent patient information is complete and forwarded to the appropriate departments for surgical and diagnostic procedures.
  • Enter notes/special instructions needed for scheduling in the electronic medical record.
  • Perform any and all other duties as assigned.

Qualifications:

Job Requirements:

  • High School Diploma.
  • 1 year of prior experience in appointment scheduling, patient access, or billing.
  • Certified Revenue Cycle Representative (CRCR) Certification required within 6 months of hire
  • Familiar with medical terminology.
  • Knowledge of EMR.
  • Excellent time management skills and ability to multitask and prioritize work.
  • Excellent written and verbal communication skills (Grammar, spelling, and punctuation).
  • Strong organizational and planning skills.
  • Exceptional customer service and phone etiquette.
  • Ability to maintain effective and organized systems to ensure timely patient flow.

Preferred Job Requirements:

  • Relevant health care experience.
  • Inbound high-volume call center experience

Rate of pay is determined based on experience and education, and may include other pay components such as differentials and call pay based on role.

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Scheduler Careers • Montclair, NJ, US

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