The Network Trainer is responsible for executing all training and development programs throughout the network, including development and facilitation of Dunkin' Donuts and/or Dunkin' Donuts/Baskin-Robbins combo restaurants systems and sad, new product roll-outs, food safety, and any programs specific to the Franchisee network. They maintain communication with the Franchisee and the Franchisee's Leadership Team to ensure Managers and Crew are executing standards and procedures in the restaurants. Partner with the Franchisee Leadership Team to identify and develop internal candidates and succession planning.
Responsibilities Include:
Responsible for the execution of training activities within the network
Conduct New Hire Orientation for restaurant employees
Schedule and facilitate classroom based learning for the network
Partner with Franchisee Leadership Team with succession planning
Create and maintain a people first culture in the restaurant
Monitor, follow up and report training progress
Conduct on the job training and retraining
Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws
Ensure Brand standards, recipes and systems are executed
Prepare, complete and follow up on action plans for implementing production, productivity, quality and guest service standards and identify systems to drive performance
Conduct restaurant assessments
Identify and support systems to control costs
Ensure tools and systems are in place to roll out new products, systems and processes
Support sales goals by tracking results, identifying gaps and recommending solutions
Associate's degree in related field or equivalent in education and experience
Fluent in English
Microsoft Office proficiency
Facilitation and presentation skills
Written and verbal communication skills
Understands and exceeds guest expectations, needs and requirements
Develops and maintains guest relationships
Displays a sense of urgency with guests
Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
Resolves guest concerns by following Brand recommended guest recovery process
Sets and maintains high standards for self and others, acts as a role model
Consistently meets or exceeds goals
Contributes to the overall team performance; understands how his/her role relates to others
Sets, prioritizes and maintains focus on important activities
Reads and interprets reports to establish goals and deliver results
Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
Identifies and resolves issues and problems
Uses information at hand to make decisions and solve problems; includes others when necessary
Identifies root cause of a problem and implements a solution to prevent from recurring
Empowers others to make decisions and resolve issues
Develops and maintains relationships with team
Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
Encourages collaboration and teamwork
Leads others; negotiates and takes effective action
Identifies and communicates team goals
Monitors progress, measures results and holds others accountable
Creates strong morale and engagement within the team
Accepts responsibilities for personal and team commitments
Recognizes and rewards employee's strengths, accomplishments and development
Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
Network Trainer • Lake Forest, IL, United States
The Assistant Manager oversees daily store operations, including hiring, training, and scheduling team members.This role provides leadership through clear direction, goal setting, and feedback.The ... Show more
Manager In Training (MIT) Program.The Manager in Training (MIT) program prepares future store leaders by providing hands-on experience in all aspects of retail operations at Belle Tire.Working clos... Show more
Hertz Local Edition (HLE) is focused on delivering flexible, local rental solutions to a wide range of customers outside of our airport hubs.Our team is built on leadership, service, and operationa... Show more
Risk Manager - Network Participant Risk Oversight.Capital One is seeking an energetic, self-motivated Risk Manager to join the newly created Network Participant Risk Management (NPRM) Team within t... Show more
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America.BSRO operates more than 2,200 company-owned stores, including Firestone Compl... Show more
Client is North America's leading distributor of maintenance, repair, and operating products and services.Our wide assortment, deep expertise, innovative technology solutions and unparalleled custo... Show more
Come train the best team in town! Flexible work hours, tuition reimbursement, bonus offered after 30 days, insurance, free donuts and coffee.Begin your career with a fast growing franchise filled w... Show more
Position Type Part Time Category Retail - Management.It is captured in the way you feel and in the way you look.Every generation needs to feel beautiful.Helping women feel beautiful has been our mi... Show more
We're hiring a Manager in Training (MIT) to support retail store operations while preparing for future leadership opportunities.This hands-on role provides experience in tire and automotive service... Show more
The Store Manager has full responsibility for the overall performance, operations, and profitability of the store.This role provides leadership and direction to all store team members, including hi... Show more
The Shift Manager supports a fast, friendly, and clean shopping environment by delivering quality guest service and maintaining an organized store.This role assists with daily operations, including... Show more
Grease Monkey Grayslake, IL 60030.Salary Position Type Full Time.The Center Manager is the operational and cultural leader of the service center, responsible for delivering exceptional customer exp... Show more
Aerotek is a part of Allegis Group, the #1 Staffing Agency in the United States.We are a privately held organization with 250+ offices nationwide, and work with 95% of the Fortune 500 companies.We ... Show more
Your natural leadership skills and ability to inspire teams to deliver exceptional customer service make you the right person for our Store Manager in Training position.Join our team today and let'... Show more
The Network Trainer is responsible for executing all training and development programs throughout the network, including development and facilitation of Dunkin' Donuts and/or Dunkin' Donuts/Baskin-... Show more
Under general supervision, this position is responsible for learning the management of a small driver count and/or non-traditional shifts (including nights and weekends), ensuring safe and timely m... Show more
Interested in becoming a Manager? Our Manager In Training Program may be the perfect fit for you!.The MIT Program is tailored for individuals interested in management who wish to gradually build th... Show more
We are urgently seeking people interested in taking market research studies for well known brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Ear... Show more
Aerotek is an operating company within Allegis Group, a global leader in talent solutions.We are a privately held organization with over 200+ offices nationwide.We work with 95% of Fortune 500 comp... Show more
Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!.Medical Insurance and Dental Plans.Start Building your Career with Menards Today!.Are you looking to start an exciting and... Show more
