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Jimmy John's
General ManagerJimmy John's • Martinsville, IN, United States
General Manager

General Manager

Jimmy John's • Martinsville, IN, United States
30+ days ago
Job type
  • Full-time
Job description

General Manager Position

The General Manager is responsible for overseeing the daily operations of a Dunkin' Donuts restaurant, ensuring exceptional guest service, operational excellence, profitability, and team development. The General Manager leads and motivates the team to deliver high-quality food and beverages while maintaining company standards, cleanliness, and a positive work environment.

Operations Management

  • Oversee all daily restaurant operations, including opening and closing procedures
  • Ensure consistent execution of Dunkin' brand standards and policies
  • Monitor food quality, speed of service, and guest satisfaction
  • Maintain cleanliness, sanitation, and safety standards throughout the restaurant
  • Ensure compliance with health department regulations and company procedures

Team Leadership

  • Recruit, hire, train, and develop crew members and shift leaders
  • Create employee schedules based on business needs and labor goals
  • Coach and motivate employees to achieve performance expectations
  • Conduct performance evaluations and provide ongoing feedback
  • Foster a positive, team-oriented work culture

Financial Management

  • Manage inventory, food costs, labor costs, and overall profitability
  • Analyze sales reports and implement strategies to drive revenue growth
  • Control waste and minimize operational costs
  • Ensure accurate cash handling and deposit procedures

Customer Service

  • Deliver exceptional guest experiences and resolve customer concerns promptly
  • Build relationships with regular guests and maintain a welcoming environment
  • Ensure team members provide friendly, fast, and accurate service

Administrative Duties

  • Complete required paperwork, reports, and payroll tasks
  • Monitor equipment maintenance and coordinate repairs as needed
  • Ensure compliance with all employment laws and company policies

Benefits include salary starting at 40K+, bonus opportunities, paid training, health insurance options, and career advancement opportunities.

Looking for Managers in the Tyler, Kilgore, Southwest Troup, Arlington and Troup Areas.

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!

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General Manager • Martinsville, IN, United States

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