General Manager, Quick Quack Car Wash, Earn up to $100,000 a Year!

General Manager, Quick Quack Car Wash

This is a dynamic leadership position for a results-oriented leader who wants the challenge of running their own shop including sales, hiring, training, leading, managing, full P&L responsibility and most importantly, changing lives for the better! The mission statement at Quick Quack Car Wash is "we change lives for the better" and we are looking for smart, kind and driven people who will get to know their team and help them achieve their personal and professional goals. Our people personify our company values of smart, kind and driven and do things the QQ way: Fast, clean, loved everywhere!

The Store Leader (General Manager) will be working on site at the car wash, greeting and interacting with customers and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world class customer service and providing a high-quality customer experience.

Benefits include monthly bonuses, free car washes and health benefits as well as a 401k program with a company match. There are also sales prizes and competitions with fun awards. We love to celebrate the good that our store leaders create.

Essential duties and responsibilities include hiring and retaining a great team of smart, kind, and driven people; investing time to help each member of their team achieve their personal and professional goals; constantly learning and becoming better in their leadership skills; growing top line revenue and membership by making certain each guest is greeted with enthusiasm and kindness; being relentless in providing a clean and safe environment for their team and guests; collaborating with maintenance experts; working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside; providing customers a positive experience worth talking about; ensuring compliance with all policies and procedures through regular meetings and training of team members; handling discipline and termination of team members as needed and in accordance with policy; training and developing team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety; overseeing the productivity, breaks, and daily scheduling of all team members; monitoring the performance of location financials; preparing and handling daily cash deposits; ordering, stocking, and maintaining merchandise and inventory for the location; handling vehicle damage claims with a sense of urgency; ensuring location is clean and well maintained; assisting customers in locating various products, resolving complaints, or providing information; properly using membership approach when interacting with new customers; and performing other duties as assigned.

Qualifications and requirements include strong leadership and communication skills; a record of developing team members and leaders; self-motivated, and results driven leader; a record of driving results (revenue, EBITDA, etc.); excellent customer service skills; experience leading a membership model (preferred); experience managing a preventative maintenance program or something similar (preferred); ability to read, count, and write accurately; ability to work various hours, weekends, and holidays; ability to smile and maintain a clean appearance as per the dress and grooming standards; 2 years or more of being responsible for the results of a high performing store, location, or company; hiring the right team members; training and mentoring team members; managing cost/expenses/scheduling; ensuring product and location represent company standards on site at all time (brand, cleanliness, product quality); responsible and familiar with profit and loss statements; retail experience preferred; high school diploma or equivalent, college degree preferred; prolonged periods standing and working on cash register or related equipment; ability to lift up to 15 pounds at times; current driver's license and ability to meet company driver eligibility criteria; clean driving record; current driver's license (not suspended or expired).

Work environment and physical demands include working outside in a loud environment due to car wash equipment; constant motion and physical activities, such as lifting (0-50 lbs.), bending, reaching and stooping.

Quick Quack Car Wash is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Quick Quack Car Wash participates in E-Verify and will provide the federal government with your form I-9 information to confirm that you are authorized to work in the U.S.