Engagement and Account Growth Manager

Engagement & Growth Account Manager

We are seeking a U.S. based Account Growth Manager to drive in-person account growth and sustained growth within mid-market customers. This role focuses on consultative engagement, executive relationship building, strategic networking, and revenue expansion not traditional staffing or purely client maintenance.

You will operate as the Primary Account manager between our U.S. customers and India delivery teams, confidently engaging CIOs, CTOs, Procurement leaders, and technical stakeholders. Deep technical leadership is not required, but the ability to understand customer technology needs and translate them into business outcomes is essential.

What You'll Do

Account Growth

• Drive in-person account growth across assigned mid-market accounts.
• Identify and create new revenue opportunities within existing customers.
• Build multi-threaded executive relationships (Procurement, CIO/CTO, IT, business leaders).
• Lead consultative sales engagements from opportunity discovery through close.

Executive & Technical Engagement

• Communicate credibly with senior technical and business stakeholders.
• Understand customer challenges and position tailored solution conversations.
• Partner with fractional technical experts when deeper solution insights are required.

Strategic Networking

• Attend and represent the company at industry, procurement, and CIO/CTO events.
• Leverage personal and professional networks to advance opportunities.
• Establish visibility across target accounts and segments.

Customer-India Interface

• Operate independently as the U.S. commercial lead without dependency on leadership handholding.
• Translate customer needs into actionable scopes for offshore delivery teams.

Who You Are

Must-Have

• 5+ years in consultative sales, complex solutions selling, engagement management, or strategic account roles.
• Proven ability to drive revenue growth and mid-market accounts.
• Comfortable engaging C-suite, especially CTO/CIO and Procurement leaders.
• Strong networking experience at industry forums or executive events.
• Ability to self-lead, prioritize, and operate independently within a U.S. market context.
• Full-time commitment (no concurrent external consulting).

Preferred

• Background in consulting or solution selling (preferred over pure staffing experience).
• Experience in technology, digital transformation, or AI solution engagements.
• Prior success engaging technical leaders and aligning business-focused outcomes to technical needs.

Not a Fit

• Pure staffing/recruiter sales backgrounds without consultative complexity.
• Account roles limited to administrative servicing or retention-only functions.
• Requires on-the-job training to engage executive or technical audiences.

Why This Role Matters

This is a growth-first, in-person, strategic role designed to expand our presence in the U.S. mid-market. You will be entrusted with driving real revenue impact, shaping customer perception, and strengthening executive brand relationships through proactive engagement and strategic influence.

Why Join Us?

Work directly with visionary leadership in a fast-moving, high-growth environment. Be at the center of client relationships and play a key role in long-term success. Make an impact by driving revenue, retention, and community growth. Expand your professional network through high-value industry events and strategic partnerships.

About ISHIR

ISHIR is a digital innovation and enterprise AI services provider. We work with startups and enterprises to shape the future through accelerated innovation, deep technical expertise, access to global digital talent and a passion for complex problem-solving. With our help, our clients overcome their most difficult digital challenges leveraging AI.

We are not just consultants, we are partners in our clients' success, assisting them with re(gaining) competitive edge by identifying opportunities for differentiation, industry disruption, scalable innovation, and go-to-market strategies that deliver successful outcomes.

At ISHIR, we help bold businesses accelerate innovation through Talent, Speed-to-Market, and AI. We help make an impact by solving real problems using innovation, improved customer experiences and the right technologies.

As an ISHIR employee, you will get the advanced training you need to be successful, and the opportunity to apply it. You must be passionate about technology, crave responsibility, and be eager to apply your knowledge to real business solutions for our startup and enterprise customers. These are the qualities of a person destined for success at ISHIR.

ISHIR attracts a special type of individualsomeone who is proactive, thrives on challenges, feeds off success, and looks at moving targets not as obstacles but as opportunities. ISHIR is an exciting place to work. It is imbued with an entrepreneurial spirit and promotes self-reliance, open communication, and collaboration.

Ready to Elevate Your Career? Apply Today!