Everyday Dose exists to fix the problem of jittery, crashing, and empty mornings caused by most coffee. We make functional coffee, matcha, and creamers that deliver calm energy, steady focus, and real well-being. No crash, no jitters, no gut issues. After serving more than 1.3 million customers and expanding into national retail, we're hiring driven, thoughtful people who want to help redefine how the world starts its day at scale.
Everyday Dose is seeking a Senior Director of Retention to architect and scale the entire post-purchase experience across lifecycle, CRM, subscription, and loyalty. You will own LTV, churn reduction, subscription optimization, and all customer journeys after purchase. This is a hands-on, high-impact role for a retention expert who loves data, psychology, experimentation, and building systems from the ground up.
You will lead a lean but high-output team (3-6 people) and partner deeply with Growth, CX, Product, and Brand.
Senior Director of Retention • Austin, TX, United States
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