At The Highlands at Wyomissing, you'll be part of a mission-driven organization dedicated to delivering exceptional service to our residents. Our dining program is central to the resident experience, and this leadership role offers the opportunity to make a meaningful impact in a collaborative, team-oriented environment.
The Assistant Director of Dining Services supports the overall leadership, operational execution, and performance of the Dining Services Department across all venues within the community. This role oversees daily dining operations, including staffing, service delivery, and resident experience, to ensure consistent, high-quality hospitality aligned with the organization's brand, culture, values, and established standards, as well as all regulatory requirements.
The Assistant Director serves as a key operational leader, providing direct supervision, coaching, and accountability for dining services staff, while supporting financial performance, regulatory compliance, and process consistency across the department. This position assumes full operational responsibility in the absence of the Director of Dining Services, ensuring uninterrupted leadership, sound decision-making, and accountability across all dining services operations.
This is a full-time position in a health care facility that is open 24 hours a day, 365 days a year. Evening, weekend, holiday rotation, and work during inclement weather required to support operations. Some travel is expected for this position.
High school diploma or GED required. Associate's degree or higher in Hospitality Management, Food Service Management, Culinary Arts, or a related field required. Bachelor's degree preferred. Minimum 46 years of progressive dining, hospitality, or food service management experience, preferably in a healthcare, senior living, or multi-unit environment. Certified Dietary Manager (CDM) or ServSafe Certification (if not currently certified, the employee must, at a minimum, obtain ServSafe Certification within thirty (30) days of employment) required. Experience in healthcare, senior living, or long-term care dining services preferred. Completion of Highlands Hearthstone Ambassador training within 30 days of employment required.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Assistant Director, Dining Services • Kingston, PA, United States
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