Oaks of Clearwater - Dining Room Manager

Dining Room Manager

The Oaks of Clearwater is seeking a Full Time Dining Room Manager for our Senior Living Community in downtown Clearwater, FL. Our 15 acre campus is on a bluff overlooking Clearwater Bay. We have IL, AL, MC and a 60 bed Rehab Center.

The following are skills needed to perform the essential functions of the position of Dining Room Manager. The ability to:

• Responsible for the supervision and preparation of food that meets both the tastes and nutritional needs of the residents.
• Training employees to meet and or exceed the very high standard of food preparation
• Working in accordance with the Company policy and in compliance with State and Federal wage and hour laws.

Duties and responsibilities of the Dining Room Manager include all aspects of the Food and Dining Department. Supervising and coordinating employees engaged in resident food services, as well as planning. Organizing, directing and controlling activities of the food service department to provide food services as prescribed by professional standards. This includes ensuring all services are in accordance with Federal, State, and local standards, guidelines, regulations, policies and procedures and are delegated the responsibility for carrying out the assigned duties by the Food and Dining Director. Primary duties include managing the servers in the Dining Department. Dining Room Manager is engaged in employee hiring, counseling and termination and monitoring legal compliance measures within the department.

Essential functions of the job include:

• Identify current and future patron service requirement by establishing personal contact and rapport with Residents and other persons in a position to understand service requirements.
• Develop operational guidelines by initiating, coordinating and enforcing program, operational and personnel policies and procedures.
• Establishes reservation system by planning use of tables; allocating stations and determining staffing requirements.
• Fulfills dining reservation schedule by assigning and scheduling staff and following up on work results.
• Maintains dining room staff by recruiting, selecting, orientation and training employees.
• Prepares dining room staff by introducing menus and teaching food presentation techniques.
• Gives instruction in etiquette and serving techniques
• Maintains dining rooms staff job results by coaching, counseling and disciplining employees
• Planning, monitoring and appraising job results
• Schedules patrons by recording dinner reservations, arrangements with Food and Dining Director for special events.
• Records and or documents resident meal counts and room service and guest meals.
• Helps develop and maintain a good working relationship between the dining room and kitchen staff
• Maintains dining room ambience by inspecting and monitoring serving stations, table linens, seating plans and lighting.
• Enforces alcohol control practices
• Maintains sanitation procedures, rules and regulations.
• Protects dining room assets by adhering to security policies and procedures
• Prepares reports for facility management by identifying patron service requirements, observing and recording patron reactions to meals, beverages and restaurant environment.
• Maintains professional and technical knowledge by attending educational workshops, receiving professional publications and establishing professional networks.
• All other duties as assigned by Director of Food and Dining.

In addition to the essential job functions described above, the following job functions are important to the proper fulfillment of the duties of the Dining Room Manager:

• Must have a working knowledge of Microsoft Word, Excel, timekeeping software systems and e-mail systems.
• Ability to assist the Food and Dining Director with specific tasks

Education required:

In the interest of residents/patients, the Dining Room Manager will have the preferred minimum educational background of having a high school diploma or GED equivalency.

Experience:

The Oaks of Clearwater requires the Dining Room Manager to have a minimum of six months dietary experience in food service and Manager capacity in a hospital, skilled nursing care facility or other related medical facility.

Equipment, materials, machines and/or tools used:

• Forms (e.g. Dietary assessment, etc.)
• Computer
• Telephone
• Calculator
• Miscellaneous kitchen equipment and supplies
• Miscellaneous office supplies and paper

Physical strength required:

A Dining Room Manager must be capable of lifting a minimum of forty pounds.

Environmental conditions:

Except where appropriate and conducive to accomplishing the goals and objectives of a particular task (such as monitoring a sleeping resident/patient), the Dining Room Manager will work in a well-lighted area that is ventilated and as physically, innocuous as possible under the conditions which exist at a particular time. Because the essential functions of the job of Dining Room Manager may cause exposure to situations associated with general involvement in a health care facility, including but not limited to exposure to AIDS, HIV, and Hepatitis B viruses.