Store Manager

Store Manager

Job Category: Operations

Requisition Number: STORE004309

Location: All Stores, Henderson, NV 89074, USA

Job Details

Description

Essential Duties and Responsibilities:

• Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, and all other components of customer service.
• Analyze and measure business trends; develop and implement plans to maximize sales and meet or exceed goals and objectives.
• Control shrink, expenses, and payroll in accordance with company policy and procedure.
• Perform and assign all duties necessary to maintain a clean and attractive store; both inside and out, in accordance with company policy and standards and as assigned by company management.
• Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise, and advertisements.
• Comparison of shop competition and report/share results with company management.
• Learn, utilize, and train employees on company selling guidelines to increase sales and customer satisfaction.
• Set up advertising or promotional displays or arrange merchandise to promote sales.
• Accurately receive merchandise from vendors in accordance with company policy and procedure.
• Learn, comply, and train and enforce store personnel on all company policies and procedures, as well as, federal, state and municipal laws.
• Maintain amicable work relationships with fellow employees.
• Hire, train, and develop store personnel in accordance with company policy and procedure.
• Continually evaluate and react to performance issues of store personnel.
• Undertake and support any policy, change, system or procedure the company implements regarding the basic function of the position.
• Perform essential duties and responsibilities in an environment that will sometimes include increased levels or work-related stress.
• Must have and maintain reliable transportation.
• Any other duties as assigned by company management.

Essential Physical Requirements:

• Must be able to lift 50 pounds, 4 feet high; and 20 pounds, 5 feet high, without the aid of another person.
• Must be able to sit/stand up for up to a full 8-hour shift, in the performance of the position
• Must be able to work around various fumes, odors, chemical agents, and solvents.
• Must be able to work in various temperatures and environmental conditions.
• Must be able to maintain balance and climb up to 5 feet on a ladder.
• Must be able to work with a minimum amount of supervision under stressful conditions.
• Must be able to work varied hours/days as business dictates.
• Must have the ability to read, count, and write to accurately complete all documentation.
• Must have the ability to communicate with associates and customers in the English language.
• Must be able to freely access all areas of store facilities inside and out including sales floor, stocking area, storage area, walk-in coolers and freezers, register area, fuel islands, landscaping, and car wash facilities.
• Must be able to operate and use all equipment necessary in the basic function of the position.

Qualifications

Behaviors

Preferred:

Loyal:

Shows firm and constant support to a cause

Leader:

Inspires teammates to follow them

Enthusiastic:

Shows intense and eager enjoyment and interest

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred:

Self-Starter:

Inspired to perform without outside help

Growth Opportunities:

Inspired to perform well by the chance to take on more responsibility

Goal Completion:

Inspired to perform well by the completion of tasks

Entrepreneurial Spirit:

Inspired to perform well by an ability to drive new ventures within the business

Ability to Make an Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required:

High School or better.

Preferred:

Associates or better.

Bachelors or better.

Experience

Required:

2 years:

Customer Service

Preferred:

Microsoft Office Suite

1 year:

Supervisory

Licenses & Certifications

Preferred:

Non-Gaming Card

Food Handlers Safety Card

Alcohol Awareness Card

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.