Human Resources Manager

Human Resources Manager

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description: Overview The HR Manager will oversee all aspects of human resources practices and processes. The HR Manager is the go-to person for all employee-related issues. This means that duties will involve managing activities such as job design, recruitment, employee relations, performance management, training & development, and talent management. S/He will also be responsible for developing system(s) in-order to foster efficiency, effectiveness, and accuracy.

Duties and Responsibilities

Administration:

• Ensures all practices align with mission, values, and legal requirements.
• Administers various human resource plans and procedures for all company personnel.
• Participate in developing and implementing of department goals, objectives, and systems.
• Assists in evaluation of reports, decisions, and results of department in relation to established goals.
• Recommends new approaches, policies, and procedures to effect continual improvements in efficiency of the department(s) and services performed.
• Implementing and annually updating of compensation programs; conducting annual salary surveys and developing merit pool (salary budget), analyzing compensation, and monitoring performance evaluation program and revising as necessary.
• Assist in managing worker's compensation injury claims. File reports with insurance provider, maintain accident information and monitor progress.
• Maintain and administer worker's compensation and unemployment and respond to governmental agencies requests for information.
• Managing the personnel file from hire to termination - Assuring proper documentation of personnel files are intact.
• Able to assist with payroll report calculations using excel. Stay current with payroll processing procedures and workflow.
• Develop human resources operations financial strategies by estimating, forecasting, and anticipating requirements, trends, and variances; aligning monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances.
• Maintains an Excellent Rapport and Effectively Promotes Harmonious Interpersonal Relationships.
• Manage team members
• Assures agency is "survey ready" at all times.

Quality Assurance:

• Assist with developing and implementing a handbook and policies and procedures manual.
• Responsible for developing and performing on-going trainings.
• Ensure all employees have met and paid for their certifications.
• Complete quarterly audits to ensure compliance.
• Develop and implement a new hire orientation policy and procedure.
• Create and implement policies and procedures to ensure a low turn-over rate.
• Actively encourages employee recognition program.
• Re-enforce HIPAA compliance with field staff and office personnel.
• Understands and adheres to state and federal labor laws as they pertain to home care agencies.
• Participate in the quality assurance reviews and evaluations of the agency's services.
• Conducts or assists with record audits and mandatory reports, which may include I-9 audits, EEO-1 filings, payroll audits, and other compliance reviews.

Talent Acquisition:

• Full cycle recruitingplanning, strategy development, searching, screening, orienting, training, coaching, counseling, and disciplining staff.
• Lead TA's efforts to identify, screen, interview and hire a community of quality, passionate and experienced caregivers for our clients.
• Assist HR department with reporting and track a minimum of one hundred (100) calls a week to show accuracy, efficiency, and effectiveness with recruiting efforts and objective.
• Support HR department to onboard fifteen (15) to twenty (20) applicants a week with folder compliance within one (1) week of onboarding.
• Use traditional and non-traditional resources to identify and attract quality candidates, such as career fairs, on-site job fairs, community network events, etc.
• Create and maintain complete and confidential files on each employee. Process, verify and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance and evaluations, investigations, classifications, exit interviews and separations.
• Perform background checks and reference checks.
• Provides guidance related to employee performance evaluation, corrective actions and discipline to ensure regulatory compliance.
• Educate and communicate company personnel policies and procedures to newly hired and current employees.
• Setting up and conducting orientations.
• Tracking in-service training hours.
• Maintain employee records, ensuring completion and accuracy of details such as employee contact information, job classification, pay rates, organizational structure, and other key details.
• Maintains accurate records of active job openings and received applications; manages internal and external job postings.

Reports:

• Able to enter and monitor department weekly reports.
• Track hiring, turn over, employee rewards and reprimand metrics.
• Utilize project tracker to meet goals and objectives timelines.

On-Call Emergency cell phone: Thirty-Minute Response

Touching Angels must respond to calls from members/representative/families requesting assistance, within 30 minutes of contact. Must be able to have the On-Call phone during after-hours and some weekends.

Position Requirements - Qualifications/Skills and Knowledge Requirements:

• Bachelor's degree in human resources with Master's preferred.
• Minimum of 5 years' experience in an HR Managerial role, preferred focus in Healthcare.
• Three (3) years of full cycle recruiting.
• Must be proficient in Microsoft Word, Excel, Outlook, and the Internet as well as be able to operate standard office equipment.
• Must have strong initiative, be a quick learner, and be able to multi-task.
• Demonstrates ability to analyze information, situations, and procedures to develop effective solutions.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Proficient Typing Skills 45 wpm minimum.
• Other Skills/Abilities:
• Ability to Adhere to Confidentiality Standards and Professional Boundaries
• Ability to Remain Calm and Professional in Stressful Situations
• Ability to Multi-Task
• Attention to Detail
• Time Management
• Effective Problem-Solving and Conflict Resolution Skills
• Excellent Organization and Communication Skills
• Quick-Thinking and astute Decision-Making Skills
• Physical Requirements:
• Must Be Able to Speak, Write, Read and Understand English
• Occasional Lifting, Carrying, Pushing and Pulling Of 25 Pounds
• Must Have Visual and Hearing Acuity
• Environment:
• Performs Duties in An Office Environment with Occasional Field Visits During Agency Operating Hours
• Must Be Able to Function in A Wide Variety of Environments Which May Involve Exposure to Allergens and Other Various Conditions

Other Duties:

Please Note This Job Description Is Not Designed to Cover or Contain A Comprehensive Listing of Activities, Duties or Responsibilities That Are Required of The Employee for This Job. Duties, Responsibilities and Activities May Change at Any Time with Or Without Notice

Position - Human Resources Manager

Location - HQ

About the Organization - At Touching Angels, we strive to touch lives, one day at a time. Our mission is to provide each of our clients with the best care possible while building relationships our clients can trust. WE PRIDE OURSELVES IN VALUING: Teamwork, Family, Philanthropy, Accountability

This position is currently accepting applications.