Director, Project Management Office

Join The Dollar General Journey

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient store locations, distribution centers, store support center or with our private fleet team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve?

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at

Job Details

General Summary:

Plans, governs, and measures IT success using flexibility, transparency, and value conversations to shape the business demand to optimize and transform Dollar General. Directing all planning activities for the PMO including project management planning, delivery coordination & administration, program management, IT Portfolio Reporting & Management. Thus, orchestrating enterprise-wide business efforts, coordination, communication, oversight, risk mitigation.

Duties & Responsibilities:

• Govern & Measure
  • Provide overall project leadership, guidance, and manage all aspects of a given initiative
  • Collaborate and coordinate across the global IT organization to support implementations which drive objective decision making, maintains business partnerships and service-oriented views ensuring IT and Business strategies are in alignment with DG expectations, strategic & operating priorities.
  • Ensure appropriate compliance & governance controls are in place for policy and protection of any sensitive data
  • Facilitates change management, governance process, champion organizational change, and enforces compliance to changes throughout the enterprise
  • Develops and disseminates key project-related communications
  • Maintain Strategic alignment by engaging in the right projects/initiatives, and controlling changing priorities of demand
  • Track key performance indicators, analyzing, benchmarking, and consolidated reporting for Key Performance Indicators
  • Consolidate project/initiatives and portfolio performance metrics from across the organization into varying views
  • Develop, produce, and Coordinates written materials and presentations for Executive, Board-level, and IT Leadership strategic reporting
• Portfolio Management
  • Establishes strategy, vision, and goals for enterprise-wide adoption, working collaboratively with portfolio owners
  • Determine strategy and outline dependencies for strategic roadmaps and ensure optimum support for strategic initiatives, portfolios, programs, and day-to-day operational activities
  • Provide varying views and analysis into initiatives, portfolio, and programs (health checks, scorecards, at-a-glance, retrospectives)
  • Champion Change Leadership as a driving force and visionary creating processes that support large-scale transformation
  • Establish and enforce initiatives, portfolio, and programs change management providing transparency and proper prioritization
• Administrative & Team Development
  • Provide steady leadership in the face of uncertainty, change, and aggressive deadlines across the enterprise common to a rapidly growing company focused on IT delivery and Product Framework synergies
  • Proactively set performance expectations and help project team members manage expectations of delivery and requirements
  • Leads, mentors, and develops enterprise-wide teams
  • IT Coordination & representation for companywide committees, action teams, professional networks, and resource groups and varying programs
• PMO Center of Excellence
  • Lead, develop and provide standards, methodologies, and knowledge for teams to leverage to effectively meet organizational business objectives
  • Provide training and development and enable engagement based on identified interaction points and adoption strategies to enable organizational growth
  • Provide effective metric setting, ongoing monitoring of Project Management effectiveness & consistency, guidance, governance, and standard operating procedures

Qualifications

Knowledge, Skills and Abilities:

Demonstrable leadership skills: consultative supervision, ability to influence others, ability to manage all levels of the organization

Ability to effectively implement the Standard Operating Procedures and the Technology Governance Process to achieve strategic objectives

Ability to communicate effectively both verbally and in written form; good listening skills

Ability to organize, prioritize, delegate, and follow up, with emphases on adherence to deadlines

Comfort dealing with ambiguity and the ability to work independently in a fast-paced environment

Ability facilitates identification of alternate solutions; resolve conflicts; and create lasting, productive partnerships enterprise wide, identify trends and make recommendations for improvements

Ability to thoroughly understand how decisions affect other areas of the company

Strong analytical, problem solving, and decision-making skills, understand how decisions affect other areas of the company

Creative ability to analyze information from different sources and create presentations

Ability to organize, prioritize, and to be a self-starter in a fast-paced environment

Extensive knowledge of the Microsoft Office Suite, Project Management Tracking Tools, SDLC Development Management, & Agile Methodologies.

Work Experience and/or Education:

• 10 years minimum experience in IT required
• Retail experience required
• Bachelor's degree required
• PMP required
• CSM preferred