Quality Assurance Manager, Systems Dev - Noke

QA Leader

We're seeking a QA leader to manage our quality assurance team, shape testing strategies, and ensure our products meet high standards. You'll collaborate with developers and product managers to drive continuous improvement and deliver reliable products on schedule. The ideal candidate brings strong QA management experience, deep knowledge of industry best practices, and the leadership skills to guide a high performing team. If you're passionate about elevating product quality, we'd love to hear from you. We offer competitive compensation, comprehensive benefits, and a dynamic work environment.

Responsibilities

• Leading and managing the QA team in the development, implementation, and execution of quality assurance processes and strategies.
• Developing and enforcing quality standards and procedures, ensuring all team members follow them.
• Monitoring and analyzing key quality metrics to track product performance and identify areas for improvement.
• Working closely with product development, engineering, and operations teams to ensure that quality standards are integrated into the product lifecycle.
• Overseeing the planning and execution of audits, inspections, and tests to evaluate product quality.
• Developing and maintaining quality documentation, including test plans, reports, and defect tracking records.
• Establishing and maintaining a strong communication channel with other departments to ensure quality expectations are met throughout the production process.
• Conducting root cause analysis of quality issues and implementing corrective actions to prevent recurrence.
• End-to-end quality strategy across IoT wireless, hardware, firmware, software, database, apps, and cloud (AWS) infrastructure.
• Providing leadership, training, and development opportunities to QA staff to enhance team skills and performance.
• Oversee and coordinate the daily operations of the QA department, ensuring all activities align with business goals and customer requirements.
• Lead the development and execution of quality assurance plans for products, including both manual and automated testing strategies.
• Perform risk assessments and ensure quality risks are mitigated throughout the product life cycle.
• Monitor testing progress, defect trends, and product performance, providing status updates to senior management.
• Ensure compliance with regulatory standards, industry best practices, and company policies regarding quality assurance processes.
• Collaborate with engineering, product management, and customer support teams to gather feedback and improve product quality.
• Conduct periodic team performance reviews, offer constructive feedback, and implement continuous improvement initiatives.
• Ensure all product releases meet defined quality criteria before they are launched to customers.
• Assist in the identification and implementation of new tools and technologies to enhance the quality assurance processes.
• Manage and mentor the QA team, fostering a collaborative and results-driven environment.
• Stay updated on industry trends, new quality management methodologies, and regulatory changes that affect product quality.
• Delivery quality and reliability performance updates (KPI) to the senior management bi-weekly.
• Ethical behavior, and adherence to Janus standards.

Qualifications

Qualifications:

• A Bachelor's degree in Engineering, Computer Science, Quality Management, or a related field.
• Proven experience with end-to-end testing of complex systems that include AWS cloud hosted software, mobile applications, and in-house designed and developed IoT devices.
• Demonstratable knowledge of database structures, infrastructure layering, and mobile components.
• Demonstrable experience as a QA Manager, QA Lead, or similar role, with 5+ years in quality assurance (QA) and at least 3 years in a management position.
• Proven experience managing QA teams, including training, performance management, and team development.
• In-depth knowledge of quality assurance methodologies, tools, and frameworks.
• Background in developing and managing automated test suites using tools (Cypress, Appium, or similar) and scripting languages.
• Experience with software testing, defect tracking, and quality management systems (JIRA, Firebase, BrowserStack, AWS Cloud Watch, or similar).
• Experience with performance testing, load testing, and security testing.
• In-depth knowledge of Agile, Scrum, and Waterfall methodologies and the ability to implement QA processes in an Agile environment.
• Excellent leadership skills with the ability to motivate and inspire a team to achieve quality objectives.
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills, both written and verbal, with the ability to present complex information to various stakeholders.
• Strong organizational and project management skills with the ability to manage multiple priorities simultaneously.

Physical Demands:

• Regularly required to sit, stand, and walk.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.