General Manager - Salt Lake City, UT

General Manager - Salt Lake City, UT

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking General Manager to join our amazing culture. In this role, you will be responsible for setting the strategic direction of their assigned market; for developing and growing the business; and for maintaining the existing business and customer base. The General Manager will work strategically and collaboratively with other Convergint Business Leaders supporting overall business development, account management, execution and servicing of customers. The General Manager has ultimate financial accountability and responsibility for the business results. As a General Manager, you are a part of a dynamic team that allows you to grow as Convergint grows.

With 20 years of proven growth and exceptional performance, our mission is to be our customer's best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.

To create, gain approval for and ultimately ensure the business achieves the annual business plan by way of sales, revenue and profitability goals.

To report, adjust and modify business plans and budgets throughout the year as necessary

To develop and gain agreement/sign off for all related business/department budgets.

To manage and monitor customer/client satisfaction levels and to provide interventions when deemed necessary.

To monitor and maintain colleague satisfaction levels.

Direct local recruiting, selection, and hiring activities of operations personnel in accordance with standard practices and working in conjunction with the HR Department and National Operations.

To oversee and approve all colleague (in cooperation with HR) issues including offer letters, changes in policy, terminations, disciplinary issues, etc.

To approve and control all company expenditures and ensure maintenance of all assets.

To approve and control the intake of all "installed business" sales orders and ensure delivery of all installed business at or above booked/estimated margins.

Ensure that all business operations sales, service delivery, project management, risk management, human resources are conducted in compliance with established best practices, processes, and policies.

Present a professional image of Convergint Technologies and act as an ambassador for the company both internally and externally. Expectations of and contributions from the General Manager are high in the minds of the customer, the company and colleagues.

Conduct performance management throughout the year including annual performance evaluations and salary planning.

Keep current on company products and policies; disseminate appropriate information promptly to department personnel and enforce company policies when needed.

To adhere to and promote all safety programs in place at Convergint in all locations.

Responsibility and accountability for business activity conducted through and on behalf of Convergint in their assigned location.

Sales and operations teams assigned to support the customer growth report directly into the role.

The role provides support, guidance, counsel, direction and management to each of the departments.

Managing the organization consistent with the company's published Values and Beliefs.

Overall business strategies for the company are initiated by either the CEO/President and it is the GM's responsibility to successfully implement and communicate these strategies throughout the organization.

Performs other duties and responsibilities as requested or required.

Advanced oral and written communication skills are required, as is the need for effective Project Management skills, and the ability to manage and respond to behavioral and cultural change.

Advanced coaching, mentoring, and staff development skills; solid leadership orientation.

Extremely adaptable responds effectively to changes in situation or information; ability to influence others and build consensus.

Excellent analytical skills necessary to resolve problems and look for solutions.

Strong skills in troubleshooting and handling complex or multiple jobs.

Advanced financial analytical skills including cost control.

Expert ability to facilitate a collaborative working environment for customers and team members.

Excellent Microsoft Outlook, Project, Excel, Word and PowerPoint skills.

A strong understanding of the local market and local industry is required.

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

10 Company Holidays and Paid Time Off starting at 13 days annually

Fun & Laughter Day Off

Medical, Dental & Vision Plan

Life insurance & Disability Plan

Wellness Program

401K Matching Plan

Colleague Assistance Program

Tuition reimbursement

Competitive salary and compensation plan

Vehicle reimbursement plan or company vehicle

Corporate Social Responsibility Day

Cell phone reimbursement (if applicable)

Paid parental leave

Education: College degree, trade school or equivalent experience

Technical diploma and/or equivalent trade experience preferred

Diploma or bachelor's degree in management desirable

Minimum Experience: 10+ years Business/People Management

8 years in Financial Management, Sales Management, Operations/Project Management

Business/Market knowledge pertaining to one or all of Electronic Security, Fire Alarm & Life Safety, Healthcare Technologies, Communications and Building Automation

Convergint is an Equal Opportunity Employer.