International Senior Account Manager

International Senior Account Manager

The International Senior Account Manager is responsible for driving international sales growth, developing strategic customer relationships, and expanding the company's presence across global markets. This role focuses on identifying new business opportunities, increasing sales performance with existing partners, and supporting international distributors and retailers to achieve revenue objectives.

Working closely with the Vice President of International Sales, this position plays a critical role in executing international sales strategies, managing customer relationships, supporting market expansion initiatives, and maximizing commercial opportunities across assigned territories.

In addition to sales development responsibilities, the role supports commercial coordination, customer onboarding, and international business processes to ensure strong operational execution and customer satisfaction.

International Sales Development & Account Growth:

• Drive international sales growth by developing and managing relationships with distributors, retailers, and strategic partners across assigned markets.
• Identify, pursue, and support new business opportunities to expand international market penetration and increase revenue.
• Collaborate with the Vice President of International Sales to execute international growth strategies and achieve sales objectives.
• Prepare and conduct regular customer business reviews focused on sales performance, growth opportunities, market trends, and strategic initiatives.
• Analyze customer sales data and performance metrics to identify opportunities for increased sales, product expansion, promotional activities, and improved business performance.
• Develop and present data-driven sales recommendations and growth plans to international customers.
• Support negotiations related to pricing, promotions, product launches, and commercial agreements.
• Communicate pricing updates, new product launches, item discontinuations, and promotional opportunities to international partners.

Customer Relationship Management:

• Build strong long-term partnerships with international customers through proactive communication and responsive account support.
• Serve as a primary point of contact for assigned international accounts to support customer satisfaction and sales growth.
• Coordinate with internal departments including Operations, Marketing, Regulatory, Finance, and Customer Service to ensure successful customer support and execution.

Commercial Coordination & Compliance Support:

• Support international business operations by ensuring commercial documentation, agreements, and customer information are properly maintained.
• Conduct preliminary reviews of customer documentation and coordinate with Legal and Compliance teams as needed.
• Monitor active customer accounts to support operational compliance and effective account management.

Core Competencies:

• Strong international sales and business development skills
• Relationship-building and customer account management expertise
• Strong negotiation and communication skills
• Commercially driven with a growth-oriented mindset
• Ability to adapt to diverse international markets and customer needs

Preferred Qualifications:

• Bachelor's degree in Business, International Business, Marketing, or related field
• Experience in international sales, account management, or business development
• Experience working with distributors, retailers, or international partners
• Experience supporting international distribution agreements, regulatory documentation, and compliance coordination with local authorities
• Experience in intense SKU category sales, analyses, and management
• Ability to travel internationally as needed

Additional Compliance & Regulatory Responsibilities:

• Support and coordinate regular international distribution agreement documentation, renewals, amendments, and related commercial documentation in partnership with Legal and Sales leadership.
• Assist with regulatory compliance activities involving local authorities, product registration requirements, distributor documentation, and market-specific regulatory processes across international territories.
• Coordinate with Regulatory, Legal, and international partners to ensure timely submission and maintenance of required compliance documentation.

We proudly offer: Medical, Dental, Vision, 401K with Company Match, Pet insurance and more!

We reward the hard work of our team members with fun and exciting company events, Summer Picnic, Festive Packages, Holiday Celebrations, and associate referral bonuses!

Founded in 2011, Piping Rock Health Products has gone on to win Long Island's Top Workplaces Award 6 years in a row & securing the spot as Top Supplement Manufacturing Company 2024 by Food Business Review! Supported by a group of vitamin visionaries with over 40 years of industry experience and a carefully curated team of talented associates. Piping Rock is a global vitamin and supplement manufacturer with an unwavering commitment to creating quality wellness products. We believe that family always comes first, and that the dedication of our associates is the key ingredient to our success.

We are a drug free workplace, regulated by the FDA, required to follow Federal Guidelines; therefore in order to start as well as maintain employment, you must be able to successfully clear drug screening processes, which include testing for all illegal substances per Federal Guidelines.

Piping Rock Health Products, INC is an Equal Opportunity Employer.