The Manager of Outreach & Engagement is responsible for providing clinical and administrative support to Gateway's services to engage potential clients in treatment. The Manager oversees staff across Gateway's three regions who provide outreach and engagement services and represents Gateway in external outreach and marketing events. The Manager assesses barriers to treatment within communities served and implements targeted outreach to decrease those barriers. In addition, the Manager oversees and assesses the effectiveness of outreach and engagement efforts to connect potential clients to treatment and/or support services.
Principal duties and responsibilities include hiring, orienting, training, and evaluating outreach staff roles, traveling between Gateway regions to supervise staff and manage program, providing group and individual supervision to direct reports, maintaining knowledge of community-level strengths and needs, identifying outreach opportunities and working with staff to develop and implement outreach activities, coaching staff in best practices in outreach and engagement, utilizing and enforcing effective staff usage of tracking system for outreach and engagement activities, building and maintaining referral relationships with community agencies, assisting Directors in completion of Community Needs Assessments, utilizing data to assess effectiveness of outreach and engagement and making data-driven decisions to increase treatment utilization, guiding the development of and training in strategies for engaging individuals in treatment, enhancing professional expertise through educational activities and trainings, following agency policies and standards for client rights and confidentiality, and performing other duties as assigned.
Education: Master's degree in a clinical field (mental health, social work, marriage/family therapy). LMHC, LICSW, LMFT or ability to obtain within 6 months of hire.
Experience: At least 2 years experience working with in a behavioral health or human service setting. Experience in developing and/or coordinating programs.
Supervisory responsibility: Supervises up to 10 FTEs.
Pay Range: $74,672.00-$123,198.40.
EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.
Location: GHI-Pawtucket-103 Bacon Street - 103 Bacon St. Pawtucket, Rhode Island 02860.
Work Type: M-F 8:30 - 5:00.
Work Shift: Day.
Daily Hours: 8 hours.
Driving Required: No.
Manager Outreach & Engagement • Pawtucket, RI, United States
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