Lien & Compliance Manager

Lien & Compliance Manager

The Lien & Compliance Manager oversees the full mechanics lien program for the organization, ensuring the company's financial interests are protected through accurate, timely, and compliant execution of lien rights. This senior role establishes policies, manages risk, leads lien-related strategy, and provides guidance to project teams, accounting, and leadership. The Manager ensures adherence to state statutes, oversees complex or high-value lien cases, and drives continuous improvement in documentation, collections, and legal compliance.

Key Responsibilities

• Program Leadership & Strategy
• Develop, implement, and maintain the company's mechanics lien policies, procedures, and best practices.
• Evaluate lien risk across all active projects and advise leadership on exposure, trends, and mitigation strategies.
• Lead training for project managers, estimators, and administrative staff on lien rights and documentation requirements.
• Ensure the company maintains strong, defensible lien positions across all applicable states.
• Oversight of Lien Lifecycle
• Supervise the preparation, filing, service, and release of mechanics liens.
• Review and approve lien documents for accuracy, statutory compliance, and strategic value.
• Manage complex, disputed, or high-dollar lien cases, including multi-party or multi-state projects.
• Maintain a master calendar of statutory deadlines and ensure all team members adhere to them.
• Legal & Regulatory Compliance
• Stay current on state-specific lien laws, statutory changes, and case law affecting lien rights.
• Ensure all notices, filings, and releases meet legal requirements for each jurisdiction.
• Coordinate with internal or external legal counsel on enforcement actions, lien contests, or foreclosure proceedings.
• Maintain audit-ready documentation for all lien files.
• Cross-Department Collaboration
• Partner with accounting to validate balances owed, payment histories, and AR risk.
• Work with project managers to confirm last dates of labor, scope of work, and job documentation.
• Support collections efforts by providing lien leverage strategies and documentation.
• Communicate professionally with property owners, GCs, adjusters, attorneys, and other stakeholders.
• Risk Management & Escalation
• Identify projects at risk of non-payment and recommend proactive lien or notice actions.
• Oversee enforcement timelines and determine when to escalate to legal action.
• Prepare Notices of Intent to Foreclose and coordinate with counsel on next steps.
• Evaluate settlement offers, payment plans, and lien release conditions.
• Reporting & Continuous Improvement
• Provide weekly and monthly lien status reports to executive leadership.
• Track KPIs such as liens filed, payments collected, enforcement actions, and cycle times.
• Analyze trends to identify process gaps, training needs, or systemic issues.
• Implement improvements to strengthen compliance, reduce risk, and accelerate collections.

Required Skills & Qualifications

• 35+ years of experience in mechanics lien management, construction law, or credit/collections.
• Strong understanding of lien statutes, notice requirements, and enforcement timelines.
• Experience leading or mentoring staff. Will be working in a team environment.
• Exceptional attention to detail and accuracy.
• Ability to interpret legal documents and communicate complex requirements clearly.
• Strong organizational and deadline-driven mindset.
• Proficiency with project management, accounting, and documentation systems (e.g., QuickBooks, Xactimate, DASH).
• Professional communication skills, especially in high-stakes or conflict situations.

Preferred Experience

• Background in construction, restoration, property services, or related industries.
• Experience working with attorneys or legal teams.
• Multi-state lien experience (e.g., GA, SC, NC, FL).
• Prior leadership or process-improvement experience.

Hours

40 hours/week, flexible to work overtime when required Vary between 7 a.m. and 7 p.m.

Compensation: $50,000.00 - $65,000.00 per year

Picture yourself here fulfilling your potential.

At SERVPRO, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

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