Landscape Management Account Director - For Commercial Properties

Landscape Management Account Director

The primary objective of the Landscape Management Account Director is to manage the existing book of accounts and acquire new accounts for the company. The Landscape Management Account Director must be familiar with all aspects of commercial landscape maintenance to include: sales, production, customer service, estimating, etc. The Landscape Management Account Director oversees all interaction with the client and keeps them informed as to all aspects of the maintenance process while under our care including green season and winter season services. The Landscape Management Account Director maintains contact with the client, prepares and presents proposals, completes sales, interfaces with company production and accounting personnel, and interfaces with subcontractors and vendors as required throughout the length of the contract.

Reports To: The Landscape Management Account Director reports directly to the Sales Manager.

Skill Set and Educational Requirements: The Landscape Management Account Director must possess the following skill set and educational background:

• Minimum of three years of combined landscape production and sales experience (or similar in related field).
• An associate's degree or more (preferably in the Green Industry).
• Possess a valid driver's license and must be insurable on company's insurance policy.
• Possess excellent written and oral communication skills.
• Proficient in MS Outlook, Word, and Excel.
• Proficient in or able to learn customer relationship management (CRM) software.
• Proficient in or able to learn company estimating software.
• Possess excellent computer skills.
• Able to make effective presentations to potential clients.
• Able to manage a book of work exceeding $1,500,000 predominantly focused on commercial properties.
• Able to represent the company in a courteous and professional manner.

Responsibilities:

• Renew current work, upsell current clients as needed, acquire new clients & sell new work upwards of $1,500,000 annually
• Attends client meetings.
• Makes the initial contact with client and takes all required measurements.
• Prepares all proposals/contracts for client.
• Makes effective presentations and presents all proposals/documents to client.
• Closes sale and coordinates job specifics with appropriate personnel.
• Interfaces with client and ensures that all of client's concerns are addressed in a timely and professional manner.
• Interfaces with company Garden & Property Manager for first few months of contract to ensure client's expectations are met and that jobs are kept on schedule and on budget.
• Ensures that job cost reports are properly analyzed and disseminated.
• Maintains and updates CRM software on a daily basis re: deadlines, meetings, notes, points of contact, phone conversations, etc.
• Thoroughly understands and complies with company policies, procedures, and Standard Operating Procedures (SOPs).
• Assists in the implementation of the company's new business development plan.
• Assists Field Supervisors in site visits, walkthroughs, upsells, & estimating.

Success Factors:

• Is a high-energy individual capable of building and maintaining professional relationships with potential clients, vendors, subcontractors, etc.
• Able to effectively network and make connections with people.
• Requires minimal supervision.
• Is self-motivated.
• Able to make effective presentations.

What personal qualities are necessary for this job?

• Positive outlook and disposition.
• Enjoys challenges and problem solving.
• Steady, consistent, and dependable behavior.
• Customer-service oriented.
• Strong work ethic.

Supplemental Pay Types:

• Team incentives
• Impact Bonuses
• Employee point reward system
• Bonus pay
• Signing bonus

Why Join The Pattie Group, Inc.? At The Pattie Group, we believe in growing great landscapes and great people. Here are just a few of the benefits you'll enjoy when you join our team:

• Clear Career Growth Path: Advance your career with opportunities to move up and throughout our team, positioning yourself for amazing personal and team success, supported by our comprehensive in-house training and development programs.
• Commitment to Learning: We invest in our people with 45 hours of paid education annually, including both industry-specific and personal development courses because learning never stops here.
• Comprehensive Benefits Package:
  • Medical, dental, and vision insurance
  • Short-term disability coverage
  • Life insurance
  • 401(k) retirement plan with Company Matching Contributions
  • Profit-sharing opportunities
  • Paid Time Off and Paid Holidays
• A Culture That Values Fun and Connection:
  • Regular company picnics, parties, team cookouts, and staff baseball games
  • An annual awards banquet to celebrate our team's hard work and achievements
  • Community involvement offering Charity and Kindness
• Employee Recognition and Rewards to recognize your dedication and contributions.
  • Pattie Gream Team Reward Programs
  • Discounted services, materials, and more!
  • Employee of the month recognition!
  • Team incentives and Profit Sharing

At The Pattie Group, you're not just joining a company you're joining a team that values your growth, celebrates your success, and knows how to have fun along the way.