University Registrar

University Registrar

The University Registrar is the senior leader in the Office of the Registrar reporting to the Vice President for Academic Affairs. This twelve-month position provides management, vision, and oversight for all functions assigned to that office. This position supports the academic enterprise through the stewardship of all student records, curriculum records, advancing academic initiatives and creating an administrative structure that supports student success while maintaining a focus on student service. This position is responsible for the integrity and accuracy of the student academic records and serves as the campus compliance officer for FERPA. Key attributes to carry out this position include a servant leadership mindset, strategic systems thinking, passion for Christian Education, superior communication and leadership skills, highly collaborative campus leader capable of building consensus across a diverse set of stakeholder groups, extensive knowledge and experience with various forms of innovation and data software systems, and a strategic approach to development and expansion.

Position Reports to: Vice President for Academic Affairs (VPAA)

Essential Skills:

• Demonstrate effective verbal communication skills in order to understand and be understood by others while displaying the ability to use appropriate verbal skills for a campus or an off-campus setting.
• Exhibit effective skills in working with other members of a management/leadership team in creating an effective organization.
• Demonstrate the ability to practice confidentiality with sensitive information.
• Display effective interpersonal skills in assisting to establish a positive climate in the work environment.
• Facilitate the integration of programming across various departments through good communication and relational skills that promote and sustain innovative and positive learning and work environments.
• Demonstrate the ability to work with members of an administrative team to achieve stated goals.
• Demonstrate ability to serve as a key advisor to faculty and administration and manage and implement complex policies and business processes.
• Demonstrate ability to develop and apply policies and procedures and coordinate with other offices in the management of student records.
• Demonstrate an understanding of the student enrollment cycle, the academic calendar and the workload required to manage them.
• Highly organized.
• Excellent research, critical thinking and analysis skills. Attention to detail and documentation. Ability to exercise judgement and find solutions to complex problems.
• Demonstrate project management skills.
• Broad understanding of emerging technologies utilized in enrollment, as well as how these technologies are implemented, developed and supported. Management experiences of an operational unit within academic affairs.

Essential Duties:

• Academic Policy and Curriculum Delivery:
• Establishes partnerships with academic and institutional leadership in the development and documentation of academic policy and academic program management. Developed expertise on the delivery of the MNU's academic programs. Highly engaged in the development of academic policy including oversight of academic probation process. Ability to guide discussion and translate academic policy into implementable solutions. Analyze, evaluate, and improve the delivery of academic programs on a continuous basis. Anticipates academic needs of the institution and develops processes and services to meet them.
• Operations and Business Process Management:
• Evaluate the staffing and process structure and identify the optimal configuration to complete necessary tasks and meet student service goals. This includes the ability to anticipate workloads, appropriately deploy staff, and evaluate business processes for efficiency and quality standards.
• Document and review business processes for continuous improvement and implement changes to them as necessary to support the excellent student service and overall institutional and student success.
• Alignment of operational staffing and technology to maximize effectiveness and contain costs.
• Implementation of process improvements and/or automations.
• Plan for annual budget needs to increase or redistribute resources across the office.
• Enrollment Technology Management:
• Employ technology to develop innovative, efficient, and quality enrollment management processes and services.
• Ability to measure and articulate the impact of technologies on enrollment processes and/or service to students.
• Conduct analysis necessary to determine costs and potential savings associated with introduction of new technologies. Understanding of interaction between existing technologies within enrollment processes and their contributions in contributing to institutional enrollment management goals.
• Ability to prioritize and make the business case for the introduction of new technologies.
• Data Systems Management:
• Knowledge of the operational and functional aspects of the student information system.
• Ability to communicate those operations and functions and how they impact other areas such as bursar and financial aid.
• Ability to understand the integration with other systems. Basic understanding of office operations. Basic understanding of system functionality. Verbal and written communication skills.
• Basic technical understanding of system functionality and operations. Ability to take multiple inputs for decision making.
• Ability to develop new processes based on input. Ability to work with vendors to provide optimum utilization of product.
• Project Management understanding.
• Graduation and Commencement:
• Determine students have met the requirements for degrees or certificates at MNU and facilitate the awarding of degrees or certificates through the creation and distribution of diplomas and graduation or commencement programs.
• Oversee degree audits and production of student diplomas.
• Work collaboratively across departments to plan and implement graduation processes and events.
• Contribute to development of improvement in business processes to help facilitate student graduation and commencement.
• Assist the VPAA/CAO with Commencement activities.
• Transfer Credit Evaluation:
• Strong understanding of best practices relating to the evaluation of transfer credit.
• Knowledge of common technology and websites used to evaluate credit.
• Ability to assess the comparability of the nature, content, and level of potential transfer credit to degree programs; ability to clearly articulate institutional policy to internal and external constituencies.
• Refine and develop policy; maintain currency with innovative trends and alternative transfer credit approaches, including credit earned through alternative means, such as competency-based, distance, and online learning and other applications of technology.
• Ability to serve on college-wide committees to determine role of transfer credit in academic program or course development.
• Carry primary responsibility for transfer credit oversight particularly with reference to general education credit.
• Recordkeeping Services and Data Stewardship:
• Strong working knowledge of the standards of student recordkeeping practices in higher education.
• Functional expertise in the technologies of storage, retrieval, persistence, archiving, and purging of records.
• Comprehension of institutional policies and practices regarding student records and the rationale for the policies and practices, including certification of student eligibility for participating in intercollegiate athletics.
• Understanding of the state and federal laws that inform institutional policy.
• Good comprehension of the technologies related to the creation, retrieval, sharing, storing, archiving and destruction of student records.
• Ability to articulate proper practices to campus constituencies and to explain to students their rights and responsibilities regarding their records.
• Articulation Agreements:
• Creation and management of articulation agreements with other post-secondary institutions and systems.
• Work closely with faculty and administrators in the development and maintenance of course-to-course inter-institutional and system articulation agreements.
• Provide technical curriculum information and analysis to facilitate discussion and support descriptions on transferability of courses and transfer student pathways.

Qualifications

Qualifications:

• Preferred doctorate or equivalent terminal degree from an accredited college or university.
• Successful experience as an administrator or manager.
• Administrative experience in Academic Affairs at the university setting preferred.
• College or university-level teaching experience preferred.
• Results oriented and able to manage multiple tasks simultaneously.
• Proven knowledge of higher education trends.
• Understanding of and experience with Banner and other Ellucian products preferred.
• Understanding and knowledge of Higher Learning Commission accreditation expectations.
• Understanding and knowledge of data systems and system integration.
• Exemplary oral and written communication skills.
• Experience with budget oversight and planning.

Work Environment: Work is performed in a normal office setting. Travel between buildings on campus is possible; occasional weekend work during peak registration periods and travel to other locations for training can be expected i.e. AACRAO training, etc. Deadlines, disturbances of workflow, and/or irregularities in work schedule are expected and occur on an intermittent basis.

Application: Review of applications will begin immediately and continue until the position is filled. Please upload the following to your application:

• Letter of application
• CV/Resume
• Professional References