Area Director, Human Resources

Area Director | HR Business Partner

The Area Director | HR Business Partner is responsible for HR strategy for a home hotel location and for providing regional support to a larger geographic area of hotels, partnering with the Executive Committee team to lead the 5 Drivers to success.

Essential Functions:

• Provide onboarding and ongoing support to HRD's and GM's.
• Provide training and guidance to the on-property HR contact on their responsibilities and duties.
• Develop processes to help properties maintain a high level of HR effectiveness in the areas of policies and procedures, audit controls and employee relations.
• Promote learning and self-sufficiency by ensuring HRD's and GM's can sustain HR best practices.
• Provide policy interpretation and ensure accurate and consistent application of all company policies and procedures and related local, state and federal laws.
• Stay informed of local legislative/compliance changes and work with Corporate HR to implement solutions as needed.
• Act as trusted advisor and sought after resource for leadership and staff.
• Coach management team on employee relations, employee engagement and retention, and compliance issues. Escalate issues as appropriate.
• Help manager navigate through sensitive issues as well as coach and develop their teams.
• Serve as a career mentor and leader to Human Resources Directors.
• Measure, proactively manage and improve the recruiting and on-boarding process to meet short term and long term needs.
• Support talent management efforts including talent development, succession planning, associate engagement, coaching and team building.
• Ensure all Wage Plans are competitive and conduct periodic wage surveys as required.
• Conduct investigations at assigned properties when needed and support resolution of employee issues.
• Facilitate the delivery of new hire orientation and proactive training initiatives such as union awareness, FMLA/ADA, compensation and other programs.
• Lead innovation in training methods, with focus on process improvement.
• Manage the Human Resources function with location transitions.
• Help strengthen and maintain Company culture, including to coordinate special programs, functions and incentives to improve guest service.
• Collaborate with Corporate HR and fellow EHRD's on projects, challenges, and needs.
• Contribute positively to an HR culture of professionalism and distinction.
• Engage in networking and professional development opportunities.
• Work in a cooperative and friendly manner with fellow associates.
• Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
• Perform any reasonable request as assigned or directed by General Manager.

Qualifications:

• Bachelor's degree in Human Resource or related business field
• 7-10 years' experience leading HR functions, demonstrating proven investigation and problem resolution skills
• Strong hospitality and business acumen
• Demonstrated experience and skill with critical thinking and problem solving
• Ability to work both independently and as part of a strong team of HR professionals.
• Ability to travel to properties and attend company leadership meetings/conferences
• Strong business communication skills verbal and written
• Strong presentation skills and ability to train at leadership and hourly level
• Knowledge of federal, state and local employment laws and regulations
• High work ethic
• Strong computer skills in Microsoft Suite
• Excellent organizational and time management skills, ability to take initiative and handle multiple projects simultaneously.
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Must possess basic computational ability
• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
• Ability to converse calmly with upset associates, superiors and guests in intense emotional situations
• Ability to participate in, and at times lead departmental and/or hotel team meetings

Physical Requirements (In-Office Role):

• Ability to work in a standard office environment. Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day) Occasional standing and walking throughout the workday. Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment. Ability to communicate effectively verbally and in writing. Occasionally required to stand, walk, bend, reach, or carry items. Ability to lift and/or move 1025 pounds as needed (e.g., files, office supplies). Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles). Ability to hear and participate in conversations and meetings, use phone and/or headset Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.