Strategic Planning & Response Readiness Manager, Bureau of Public Health Clinics

Strategic Planning & Response Readiness Manager, Bureau of Public Health Clinics

The Bureau of Public Health Clinics (BPHC) mission is to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis and provide immunization and sexual health services regardless of ability to pay or immigration status. To achieve its mission, the BPHC provides direct clinic services to people seeking health care; monitors disease trends; provides education and training to service providers and community groups; conducts research; and develops policies and programs to deliver high quality clinical care which best serve New Yorkers. The BPHC is seeking to hire a Strategic Planning & Response Readiness Manager. This position will be working closely with the Director of Community Workforce Engagement. Duties will include but not be limited to:

• Lead planning and execution of transformation initiatives aligned with the Bureau's five-year strategic plan, ensuring clear timelines, deliverables, and accountability across workstreams.
• Establish and oversee a structured project management framework, including project charters, initiative ownership, milestones, and performance tracking.
• Coordinate cross functional collaboration across clinical, operational, financial, and IT teams to ensure strategic initiatives are implemented effectively.
• Monitor implementation progress, identify risks or barriers, and develop mitigation strategies to keep projects on track and aligned with bureau priorities.
• Facilitate regular project governance and status meetings to maintain transparency, accountability, and clear communication with leadership and staff.
• Partner with the Data Analyst to define key performance indicators, monitor progress, and produce dashboards and executive summaries to inform leadership decision making.
• Collaborate with the Finance Analyst to monitor project budgets, track resource allocation, and support financial sustainability of transformation initiatives.
• Advance process improvement and change management efforts to support adoption of new workflows, care delivery models, and operational improvements across clinics.
• Conduct program assessments, to monitor program progress and redirect program activities and resources to maximize effectiveness.
• Identify new service integration projects, identify project partners, set timelines, draft project goals and objectives, coordinate meetings related to new projects.
• Support coordination to develop and operationalize emergency preparedness across the bureau and agency.
• Liaise with bureau and division with day-to-day activities and project management of the prioritized projects.
• Evaluate literature reviews to identify disproportions in clinical services within underserved communities.
• Assist with grant proposals and potential research opportunities.
• Participate in agency meetings and interagency projects and initiatives as assigned.

Why you should work for us:

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education's website.
• Benefits: City employees are entitled to unmatched benefits such as a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. Additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund. A public sector defined benefit pension plan with steady monthly payments in retirement. A tax-deferred savings program and a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

The New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals.