Facilities Director - Homeless Families

Facilities Director - Homeless Families

Urban Resource Institute (URI) is a dynamic, innovative, and well-respected organization founded in 1980 that transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services; delivers prevention and intervention programs that break cycles of violence and poverty; and actively works for sustainable systemic change. URI is the oldest licensed provider of domestic violence (DV) shelter and services in New York State, and is the largest provider in the United States of DV shelter services, as well as a leading provider of shelter and services for homeless families. URI has a deep commitment to diversity, equity, and inclusion among leadership, staff, and clients at residential and nonresidential sites across New York City.

Reporting to the Vice President of Operations, the Facilities Director is responsible to ensure that multiple assigned facilities are maintained in a safe and secure manner consistent with funder requirements, local building codes as well as state and federal building regulations and URI standards. This includes ensuring completion of all building repairs, building maintenance, and contract maintenance services as well as the teams that support completion of these activities.

Salary: $81,000+

Major duties and responsibilities:

• Supervise the implementation and management of internal and external work order processes for all assigned facilities, ensuring that processes are followed according to our quality management system and that traceability requirements are met.
• Supervision of Maintenance Supervisors and outside contractors who may be performing work at the assigned sites.
• Provide and document a minimum of biweekly individual supervision to assigned Maintenance Supervisors and participate/lead facility management meetings as needed and/or directed.
• Collaborate with program leadership and maintenance supervisor to ensure the completion of weekly unit and common area inspections at each facility.
• Ensure identification, scheduling and coordination of all building repairs and advise program leadership of any outstanding issues.
• Ensure all repairs and maintenance is performed consistent with URI standards and regulatory guidelines.
• Provide support and professional development opportunities for all assigned staff through the development, monitoring and maintenance of individualized performance goals and objectives.
• Develop and maintain a preventative maintenance calendar for the assigned sites.
• Supervise contracted work and obtain and submit documentation of completed repairs to Central Office as work is completed.
• Ensure utilization of Building Engines by all sites or other identified software to document maintenance service requests and completed work.
• Ensure the completion of Service Requests through assignment by the maintenance supervisor.
• Ensure timely turnover of vacated residence units within specified timeframes.
• Ensure par levels of repair materials and cleaning supplies are available through coordination with purchasing department.
• Conduct weekly inspections of the building grounds to ensure that it maintained in a safe and secure manner and is accessible to residents, staff and visitors.
• Provide regular repair and maintenance updates to the Program Director, and Vice President of Operations.
• Required to be the primary corporate representative, the emergency telephone contact, possibility of being contacted 24-hours per day in emergency situations as well as be responsive to the field staff by communicating in a professional tone for assigned sites.
• Coordination and participation in snow removal.
• Adhere to all local building codes as well as state and federal building regulations.
• Respond to site emergencies as the situation requires.
• Perform other duties as assigned.

Specifications for education/certifications/licenses:

• High School Diploma or GED equivalent;
• College Degree is preferred.

Required skills and experience:

• A minimum of 4 years of building maintenance experience in a supervisory role in a residential apartment or commercial building environment
• Basic knowledge of building systems including heating, ventilation and air conditioning, plumbing, carpentry, electrical repairs, drywall repairs and painting
• Knowledge of Microsoft Office Suite including Microsoft Outlook
• Good Communication Skills both verbal and written
• Multi-task in a time sensitive environment
• Demonstrated experience working with and sensitivity to individuals from varying sociodemographic backgrounds including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance use and/or mental health issue
• Demonstrate solid ability to understand plans/blueprints and complete details to specs.
• 4 + years' experience in Real Estate/Facilities management.
• Demonstrate an ability to interface with contractors in order to drive project schedules and to bring project in on time (within budget).
• Frequently lift or move 50 pounds. Able to travel between sites throughout NYC. Able to work outdoors in adverse conditions (heat or cold).
• Appropriate Certificate of Fitness (F80) from FDNY preferred upon hire

At URI we are committed to cultivating an inclusive work environment. We actively seek a diverse candidate pool and encourage candidates of all backgrounds and abilities to apply. At URI we offer equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category under federal, state and local law.