Deputy Commissioner for Community Engagement

Deputy Commissioner for Community Engagement

The New York City Mayor's Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration is leading the fight in making the city more affordable, reducing inequality, improving public safety, ensuring delivery of efficient and effective services, and working to make New York City's economy stronger. The Mayor's Office of Immigrant Affairs (MOIA) was established in 1984 and incorporated into the New York City Charter in 2001 to promote the economic, civic, and social integration of immigrant New Yorkers, expand access to justice, and advance policies that strengthen immigrant communities across the city. MOIA serves as a bridge between city government and immigrant communities by advising on and supporting the development and implementation of policies and programs that improve access to services for immigrant New Yorkers and speakers of other languages. The office partners with City agencies and community organizations to strengthen language access, expand equitable access to services, and advance initiatives that support immigrant communities citywide.

The Deputy Commissioner for Community Engagement leads MOIA's work to ensure that immigrant New Yorkers can access City services, receive accurate information, and remain connected to City government particularly in moments of heightened need, fear, or enforcement activity. This role oversees constituency services, community outreach, and neighborhood-based engagement, and is responsible for building a coordinated, citywide approach that is proactive, responsive, and grounded in real-time conditions affecting immigrant communities. As a member of MOIA's Executive Team, the Deputy Commissioner ensures that the agency maintains a strong on-the-ground presence, strengthens trust with immigrant communities, and builds clear pathways for community needs and concerns to inform agency priorities, policy decisions, and service delivery.

Key Responsibilities:

• Community Engagement Strategy & Execution
• Constituent Services & Access
• Neighborhood-Based Outreach & Organizing
• Community Insight & Feedback Loops
• Rapid Response & Community Readiness
• Cross-Agency Coordination
• Team Leadership & Management

About You: The ideal candidate is a senior leader with deep experience in community engagement, public service delivery, or government, and a strong understanding of the systems affecting immigrant New Yorkers. They bring strong judgment, operational discipline, and the ability to lead in high-pressure environments. They are both strategic and hands-on, able to set direction while ensuring effective execution on the ground.

Minimum Qualifications:

• Bachelor's degree required.
• 8+ years of progressively responsible experience in community engagement, public affairs, government, or a related field, including significant experience managing teams and leading complex initiatives.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.