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Gambling Ambassador SupervisorGandara • Brockton, MA, United States
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Gambling Ambassador Supervisor

Gambling Ambassador Supervisor

Gandara • Brockton, MA, United States
30+ days ago
Job type
  • Full-time
Job description

Gambling Ambassador Supervisor

The Gambling Ambassador Supervisor provides leadership and oversight for the Gambling Ambassador Project, a Massachusetts Department of Public Health, Office of Problem Gambling Services (OPGS) funded initiative. The Supervisor ensures that Peer Gambling Ambassadors are effectively delivering education, prevention, and awareness activities related to problem gambling within disproportionately impacted communities.

Duties and Responsibilities:

  • Recruit, hire, train, and orient Peer Gambling Ambassadors.
  • Provide individual supervision and annual performance evaluations. Including, disciplinary actions, as needed.
  • Facilitate regular staff meetings to promote communication, accountability, and program fidelity.
  • Support professional development and ongoing training for Ambassadors.
  • Monitor scheduling and outreach coverage to ensure community needs are met.
  • Approve timesheets and mileage reimbursements.
  • Responsible to engage men of color (members/peers) and families in guided and purposeful conversations about gambling and how it affects recovery
  • Increase awareness of what gambling is, where it is present in everyday life and build capacity of men to support each other through informed conversations that promote preventative peer-to-peer supports

Program Oversight:

  • Ensure Peer Ambassadors consistently provide education, prevention, and awareness activities in community-based settings.
  • Monitor and review Ambassador reports and data submissions for accuracy and timeliness in line with OPGS and Gndara requirements.
  • Maintain program records, spreadsheets, and reporting tools as directed by the funder and Gndara leadership.
  • Foster and maintain partnerships with community organizations and stakeholders.
  • Ensure program fidelity, quality improvement goals, and division objectives are met.

Minimum Qualifications:

  • High school diploma or equivalent (required).
  • Preferred: lived experience with substance use recovery and/or problem gambling.
  • Experience supervising or coordinating staff or volunteers.
  • Basic knowledge of scheduling and staff coordination.
  • Bilingual (English/Spanish) or Bicultural preferred.

Valid driver's license.

Reliable transportation.

The Gndara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Gambling Ambassador Supervisor • Brockton, MA, United States

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