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Alliance Insurance Services
Director of Commercial LinesAlliance Insurance Services • Clemmons, NC, United States
Director of Commercial Lines

Director of Commercial Lines

Alliance Insurance Services • Clemmons, NC, United States
10 days ago
Job type
  • Full-time
Job description

Director Of Commercial Lines

The Director of Commercial Lines is a key leadership role responsible for the overall management, development, and performance of the Commercial Lines department. This individual ensures efficient operations, high-quality client service, and consistent achievement of business objectives. This is an in-office position and can be based out of any of our Alliance Insurance locations: Winston Salem, Clemmons, Mount Airy, Walnut Cove, or Pilot Mountain. Requires strong leadership, deep insurance knowledge, and strategic oversight.

Work Environment:

  • Monday through Friday - 8:30am to 5:00pm
  • Professional office setting
  • Fast-paced, team-oriented environment
  • Frequent collaboration with executive leadership and departmental staff
  • Required - Occasional local travel to local office locations

Benefits:

  • Annual Base Salary + Bonus Opportunities
  • Group Health Insurance: 100% company-paid for employee (eligibility begins the 1st of the month after 90 days)
  • 401(k) plan with 3% safe harbor match (eligibility begins the 1st of the month after 12 months)
  • Dental and Vision Insurance
  • Paid Time Off (PTO)
  • Company-paid holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, and one floating holiday
  • Group Long-Term Disability Insurance: 100% company-paid for employee (eligibility begins the 1st of the month after 12 months)
  • Weekly pay
  • Workers' Compensation
  • Career growth opportunities
  • Work-life balance
  • Ongoing training seminars
  • Team meetings and hands-on training
  • Bereavement leave
  • Jury duty leave

Requirements:

Education:

  • Relevant certifications (e.g., CIC, CPCU, ARM)
  • Bachelor's Degree in Business, Insurance, Risk Management, or related field preferred

Experience:

  • Minimum 7 years of experience in Commercial Lines insurance
  • At least 3 years in a leadership or management capacity
  • Proven track record of business development and client retention

Knowledge, Skills, and Abilities:

  • In-depth knowledge of commercial property & casualty insurance products and underwriting
  • Problem Solving Skills
  • Strong understanding of industry laws, regulations, and compliance standards
  • Excellent leadership, communication, and interpersonal skills
  • Knowledge and a working relationship with top carriers in the independent insurance agency channel
  • Detail-oriented with strong organizational and multitasking abilities
  • Commitment to customer service and quality assurance

Primary Duties:

  • Lead and manage the Commercial Lines department, ensuring high performance and service excellence
  • Develop strategies to drive department growth and profitability
  • Monitor and evaluate performance metrics and implement improvements as needed
  • Oversee client onboarding, renewals, and servicing to ensure a high level of satisfaction
  • Maintain strong carrier relationships and negotiate with underwriters on complex accounts
  • Ensure compliance with company policies, industry regulations, and quality control standards
  • Conduct regular training and development for team members
  • Stay current with market trends and changes in regulations
  • Prepare reports, forecasts, and presentations for executive management
  • Collaborate cross-functionally with other departments (e.g., Claims, Personal Lines, Benefits)

Supervisory Responsibilities:

  • Directly supervises account managers, producers, and support staff within the Commercial Lines team
  • Responsible for hiring, training, performance evaluations, and coaching
  • Provides leadership and direction to achieve department goals
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Director of Commercial Lines • Clemmons, NC, United States

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