Director of Business Operations

Job Summary

Responsible for overseeing and optimizing the overall operational efficiency and effectiveness of the organization through managing various aspects of the company's operations, streamlining processes, and driving strategic initiatives to achieve operational excellence.

Does this position require Patient Care? No

Essential Functions:

• Collaborate with senior leadership to develop and execute the company's strategic goals and objectives.
• Identify areas for operational improvement and implement strategies to streamline processes, enhance productivity, and reduce costs.
• Foster effective communication and collaboration among various departments and stakeholders within the organization.
• Establish performance metrics and key performance indicators to track and evaluate the operational performance of the organization.
• Collaborate with finance and other departments to develop and manage the operational budget.
• Optimize resource allocation and utilization to ensure efficient operations while maintaining financial objectives.
• Identify operational risks and develop strategies to mitigate them.
• Oversee the planning, execution, and delivery of strategic projects and initiatives.

Qualifications

Education: Bachelor's Degree Operations Management required or Master's Degree Related Field of Study preferred.

Experience: Operations Management Experience 8-10+ years required and Management Experience 5-7 years required.

Knowledge, Skills and Abilities:

• Comprehensive understanding of business operations, financial management, and key performance indicators.
• Familiarity with industry best practices and emerging trends in operations management.
• Proficiency in project management methodologies to plan, execute, and monitor projects effectively.
• Ability to analyze complex data, identify trends, and make data-driven decisions.
• Excellent leadership abilities to effectively manage teams and influence stakeholders at all levels of the organization.
• Strong problem-solving skills to identify operational issues, evaluate alternatives, and make effective decisions.
• Ability to thrive in a fast-paced and dynamic environment, adapting to changing priorities and managing ambiguity effectively.

Additional Job Details

Physical Requirements:

• Standing Occasionally (3-33%)
• Walking Occasionally (3-33%)
• Sitting Constantly (67-100%)
• Lifting Occasionally (3-33%) 20lbs - 35lbs
• Carrying Occasionally (3-33%) 20lbs - 35lbs
• Pushing Rarely (Less than 2%)
• Pulling Rarely (Less than 2%)
• Climbing Rarely (Less than 2%)
• Balancing Occasionally (3-33%)
• Stooping Occasionally (3-33%)
• Kneeling Rarely (Less than 2%)
• Crouching Rarely (Less than 2%)
• Crawling Rarely (Less than 2%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Constantly (67-100%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Hybrid

Work Location

123 Main Street

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.