The purpose of this position is to exercise complete responsibility for the immediate branch as well as any satellite branches within the branch manager's supervision. These responsibilities include directing, coordinating, and monitoring all sales, branch operation, and personnel development activities to create a business operation that increases sales, profitability, market share, and customer and employee satisfaction. Assesses local market conditions, identifies current and prospective sales opportunities, and develops forecasts, financial objectives, and business plans for the branch. Has at least 2+ years of sales and mortgage experience. Analyzes and exercises independent judgment and discretion in advancing PRMI's business objectives and the interests of PRMI's customers regarding significant financial decisions. Develops, implements, and maintains sales and profitability plans according to account management principles. Carries out major assignments affecting business operations of the employer or the employer's customers. Performs the following tasks in completion of major assignments if the branch manager is a loan originator: collects and analyzes information regarding the customer's income, assets, investments, or debts; analyzes applicant data, credit, and collateral property value; determines which financial products best meet the customer's needs and financial circumstances; provides advice to the customer regarding the advantages and disadvantages of available financial products; markets, services, or promotes the employer's financial products. Directs all operational aspects of the branch which include distribution operations, customer service, human resources, administration, and sales in a manner that supports reaching the profitability goals. Ensures that all areas of work performance or departments are properly staffed and directed. Provides training, coaching, development, and motivation to bring out the best in each team member. Takes on the responsibility for the orientation and evaluation of all employees. Oversees branch financial management. Recommends desirable changes in the policies and goals of the branch and the organization. Communicates effectively with other branches and senior managers concerning effective practices, competitive intelligence, business opportunities, and needs. Addresses customer and employee satisfaction issues promptly. Manages the branch by following high ethical standards and complying with all government regulations. Maintains and enforces personnel policy. Regularly evaluates the effectiveness of the branch operation to ensure policies are being observed and the profitability goals of the branch, division, and organization are being achieved. Takes prompt corrective action as needed. Increases personal knowledge and expertise in business, appropriate technology, etc. Follows company policies and procedures. Performs other duties as assigned.
Qualifications: Basic reading, writing, and arithmetic skills are required with a strong attention to detail. Strong communication skills, both written and oral. Ability to effectively and professionally handle difficult situations that may arise when working with branches/divisions. Ability to multi-task. Knowledge of Microsoft Excel and Microsoft Word. Familiarity with accounting terms and procedures (e.g. debits, credits, General Ledgers, etc.).
Producing Branch Manager • Reno, NV, United States
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