Assistant Director, Parking & Transportation
The Assistant Director, Parking & Transportation (AD-P&T) is responsible for supporting the Director of Parking and Transportation (D-P&T) with the day-to-day operations and management of the university's $20M parking and transportation program. The position will support the D-P&T with short-term and long-range business operations, capital expenditures and financial planning, project management, and manage P&T staff responsible for daily operations of parking and transportation facilities. The position reports to the D-P&T and closely collaborates with the Director, Budget & Finance (Auxiliary and Business Services) as it assists in preparing and managing the department's budget, and is responsible for ensuring contract compliance, including financial reporting, management, and controls. Generate reports on revenue, expenses, and operational metrics. The AD-P&T coordinates with parking and shuttle contractors to provide high-quality, income-producing services to the campus community and maintains standards of excellence for contracted parking and transportation services. This position will supervise the Transportation Programs Manager and the Transportation Support Coordinator and will assist them with oversight of student employee staff in the P&T office and those assigned to the Patriot Lift program. The AD-P&T coordinates and implements parking policies/procedures and executes decisions made by the university and the D-P&T. They facilitate the implementation of decisions, pricing, and policy changes through communication with the university community and the Parking Services office. This position will oversee the parking appeals committees, assists the D-P&T to implement existing and new programs, and oversee and/or perform the daily office and administration functions to include staff management, purchasing, work order requests, and financial reconciliations.
Required Qualifications:
- Bachelor's degree in related field or the equivalent combination of education and experience;
- Typically, a minimum of 5 years of progressive experience in parking, transportation, or related field with typically at least 2 years in a supervisory role;
- Demonstrated experience in financial oversight, customer service initiatives, Human Resources, administrative procedures, and processes implementation within a parking & transportation department;
- Demonstrated experience in working with parking and transportation systems and technologies;
- Demonstrated experience in data analytics;
- Knowledge of parking, financial, Human Resources and administrative policies;
- Ability to communicate effectively between departments, students, faculty, and staff members;
- Strong leadership and team management abilities;
- Excellent communication and conflict resolution skills; and
- Proficiency in Microsoft Office Suite, including PowerBI.
Preferred Qualifications:
- Master's degree in related field;
- None required, but professional certification such as PTMP, CPP, TDM-CP preferred;
- Experience in a university setting;
- Experience with project management;
- Knowledge of capital/deferred maintenance programs and planning;
- Knowledge of capital project design and execution; and
- Knowledge of ADA regulations, sustainability practices, and transportation planning.
Instructions to Applicants:
For full consideration, applicants must apply for Assistant Director, Parking & Transportation at Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent for review.
Equal Opportunity Employer