Information Technology and Systems Director

Information Technology And Systems Director

Wilson Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As the Information Technology And Systems Director joining our team, you're embracing a vital mission dedicated to making communities healthier. The Information Technology And Systems Director is a strategic technology leader responsible for overseeing hospital IT operations, driving digital transformation initiatives, and ensuring secure, reliable, and high-performing technology services that support exceptional patient care and operational excellence. This role partners closely with hospital leadership, clinical teams, and enterprise IT stakeholders to align technology strategies with organizational goals, regulatory requirements, and the evolving needs of a complex healthcare environment. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve. This role is 100% on site in Wilson, NC.

Our Information Technology And Systems team plays a vital role in supporting patient care and hospital operations by ensuring technology systems, infrastructure, and digital services run efficiently and securely. In this fast-paced environment, team members collaborate across departments to support daily operations, lead technology initiatives, and drive continuous improvement. Success in this role requires strong leadership, problem-solving, communication, and a commitment to delivering reliable, innovative technology solutions that positively impact both staff and patient experiences.

Essential Functions:

Enterprise Alignment & Strategic Leadership

• Serve as the primary liaison between hospital leadership and enterprise IT, ensuring local needs are represented in system-wide planning and that enterprise strategies are effectively implemented at the facility level.
• Participate in enterprise governance councils and contribute to the development and enforcement of data governance, cybersecurity, and technology standards.
• Lead the hospital's IT strategic planning process, aligning technology initiatives with both hospital and enterprise goals.

Operational Excellence & Service Delivery

• Oversee day-to-day IT operations, including infrastructure, applications, cybersecurity, and support services, ensuring high availability and performance of clinical and business systems.
• Implement and monitor IT service management processes, incident response, and change management in accordance with enterprise policies.
• Ensure compliance with all regulatory requirements (e.g., HIPAA, HITECH) and participate in audits, inspections, and accreditation processes.

Project & Change Management

• Lead or support enterprise IT initiatives at the hospital, including but not limited to EHR upgrades, cybersecurity initiatives, digital transformation efforts, and initiatives to reduce technical debt within the hospital's data center; perform other duties as assigned.
• Champion change management, staff training, and adoption of new technologies, leveraging enterprise resources and best practices.

Collaboration & Relationship Building

• Foster strong relationships with hospital leadership, clinical teams, and enterprise IT peers to ensure technology solutions meet operational and clinical needs.
• Engage with external vendors and partners as needed, following enterprise procurement and vendor management guidelines.

Financial Stewardship

• Collaborate with hospital financial leaders to support cost containment strategies and ensure technology initiatives align with organizational priorities.
• Identify opportunities for operational efficiencies, cost savings, and revenue generation through technology.

Talent Management & Team Development

• Lead, mentor, and develop the hospital IT team, promoting a culture of accountability, continuous learning, and professional growth.
• Support enterprise talent initiatives, including workforce planning, succession management, and staff engagement.

Performance Improvement & Innovation

• Drive continuous improvement in IT service delivery, leveraging data analytics, benchmarking, and enterprise performance metrics.
• Promote a culture of innovation, encouraging the adoption of emerging technologies that advance patient care, operational efficiency, and data security.

Schedule: Full-Time: Days; 100% On-Site in Wilson, NC.

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:

• Comprehensive Benefits: Medical, dental, and vision coverage options for full-time and part-time employees.
• Financial Protection & Paid Time Off: Life, accident, critical illness, and hospital indemnity insurance, along with short- and long-term disability, paid family leave, and PTO.
• Financial & Career Growth: Tuition assistance, certification support, student loan assistance, and a 401(k) retirement plan with company match.
• Employee Well-being: Programs supporting mental, physical, and financial health, including gym memberships, virtual care, mental health services, and employee discounts.
• Professional Development: Ongoing learning opportunities and career advancement support.
• Lifestyle Perks: Travel and entertainment discount programs to help you make the most of your time off.

What we're looking for

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field required; equivalent combination of education and 7+ years of relevant experience may be considered in lieu of degree requirements.
• Minimum of 5+ years of progressive IT leadership experience, including at least 3 years within healthcare environments supporting hospital operations, multi-site organizations, or enterprise-level systems.
• Proven expertise managing hospital IT operations, including infrastructure, clinical applications, EHR platforms, cybersecurity, service delivery, and technology support functions.
• Strong understanding of healthcare regulatory requirements and industry standards, including HIPAA, HITECH, cybersecurity frameworks, and IT governance best practices.
• Demonstrated success leading complex technology initiatives, operational improvements, digital transformation efforts, and cross-functional projects in fast-paced healthcare environments.
• Exceptional leadership, communication, and stakeholder management skills, with the ability to build strong partnerships across executive leadership, clinical teams, operational departments, and enterprise IT organizations.
• Experience managing IT budgets, vendor relationships, contract negotiations, and resource planning while driving operational efficiency and financial stewardship.
• Commitment to continuous improvement, innovation, staff development, and the adoption of emerging technologies that enhance patient care, operational performance, and organizational outcomes.

More about Wilson Medical Center

Wilson Medical Center is committed to always providing excellent care to our community. Our 294-bed facility provides services to residents of Wilson County and surrounding communities. Our commitment to high-quality healthcare is strong. We bring new and innovative programs to those who matter the most - our community. Accredited by The Joint Commission, we offer services including cancer care, cardiac care, orthopedics, imaging, surgical services and many more.

EEOC Statement

Wilson Medical Center is an Equal Opportunity Employer. Wilson Regional Medical is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran