Manager of Lab Section Operations (Pathology & Autopsy)/MLS

Laboratory Section Operations Manager

The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations.

Orlando Health offers an array of unique laboratory services that cannot be matched by any other laboratory. As a local presence since 1918, we are dedicated to providing the highest quality of services available to the Central Florida community. Our medical technologists and technicians are highly trained experts in laboratory medicine and are fully licensed by the State of Florida with ASCP certification or eligible.

Why Orlando Health Is Your Best Place to Work

At Orlando Health, we care about you as much as you care about your patients. As a team member, you'll enjoy comprehensive benefits from day one:

• Health & Wellness: Multiple medical, prescription, dental, and vision plans
• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs)
• On-site pharmacy and discounted health services
• Wellness incentivesearn up to $500/year
• Financial Security: Competitive 401(k) plan with up to 5% employer match
• Group life, short-term, and long-term disability insurance at no cost
• Time Away & Family Support: Nearly five weeks of PTOincluding vacation, holidays, and sick leave
• Four-week paid parental leave for eligible team members
• Family care support including fertility benefits (up to $25K), adoption assistance (up to $15K), backup child/elder/pet care, and virtual tutoring
• Learning & Career Growth: "Preferred Education Program": earn degrees or technical certificates with zero out-of-pocket costs
• Tuition reimbursement (up to $5,000/year) and student loan repayment ($1,200/year)
• Full career development resources: coaching, workshops, events, and leadership training
• Extra Perks: Employee Assistance Program (EAP) offering confidential counseling services
• Access to discounts on attractions, travel, cell phones, insurance, and more

ORLANDO HEALTH ORLANDO REGIONAL MEDICAL CENTER

Located in downtown Orlando, Orlando Health Orlando Regional Medical Center (ORMC) has served the Central Florida community for more than 100 years. With 898 acute-care and rehabilitative beds, it is among the largest acute-care facilities in the region and the only Level I Trauma Centers in Central Florida. The hospital has earned recognition from U.S. News & World Report as a "Best Hospital" in Central Florida and rated high performing in 12 adult procedures and conditions. Orlando Health ORMC holds the most Beacon Awards for Excellence in the state, awarded by the American Association of Critical-Care Nurses to units that employ evidence-based practices to improve patient and family outcomes, and is the only adult-care hospital in Orlando to achieve Magnet Recognition, the gold standard for nursing's contribution to quality patient care, safety, research and service excellence.

Orlando Health ORMC is the flagship hospital of the Orlando Health system of care, which includes award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities that span Florida's east to west coasts and beyond. Collectively, our 27,000+ team members honor our over 100-year legacy by providing professional and compassionate care to the patients, families and communities we serve.

Orlando Health is committed to providing you with benefits that go beyond the expected, with career-growing FREE education programs and well-being services to support you and your family through every stage of life. We begin your benefits on day one and offer flexibility wherever possible so that you can be present for your passions.

Essential Functions

The Laboratory Section Operations Manager is responsible for monitoring laboratory operations on a daily basis to ensure quality levels of performance are maintained and compliance with applicable regulations.

• Responsible for the enrollment and participation in appropriate proficiency programs for all services performed.
• Ensures that the quality control program is effective and corrective actions are taken when necessary and that results are not reported until systems are properly functioning.
• The Laboratory Section Operations Manager is responsible for staff planning and oversees scheduling to meet service demands.
• Ensures that qualified and licensed staff are scheduled based on services required.
• Provides an orientation and training to personnel and that the competence of personnel is assessed and improved.
• Encourages staff self-development and learning.
• Practices personnel management according to corporate Human Resources guidelines, policies and procedures including hiring, scheduling staff to meet work demands, counseling, and separation of employees.
• Ensures Performance management program is implemented and maintained for the laboratory in a timely manner including orientation and training, evaluating competencies, and coaching plans, disciplinary action and maintaining current job descriptions.
• Oversees the development and implementation departmental policies and procedures for resource utilization, service standards, and compliance to regulatory and accrediting agency requirements.
• Assists with planning and developing departmental operational goals.
• Evaluates current and future technology within the laboratory.
• Assists with the preparation and evaluation of requests for proposals for the selection of new technology. Prepares justifications for new technology.
• Recommends and oversees the implementation of test methodology/instrument changes.
• Prepares and maintains capital and operational budgets.
• Operates department within budgetary constraints. Uses cost effective utilization of resources to meet or exceed financial budgets.
• Reports financial variances.
• Ensures the laboratory performance improvement plan is implemented and reports departmental service monitors and services meet or exceed the customer's needs.
• The Laboratory Section Operations Manager is expected to adhere to corporate policy, procedures, value statements and Commitment to Excellence and Code of Conduct standards and the Compliance Program.
• Manages various human resources functions including hiring, work assignments, coaching plans, and performance counseling.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
• Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions

Regularly interacts with Pathologists, Medical staff, laboratory employees, other department managers, and key laboratory customers regarding laboratory services. Interacts with the Purchasing department in the negotiations of vendor contracts and cost containment measures. Uses process improvement indicator results, benchmark information, customer requirements, and team input to implement quality, service and team relationship critical success factor. Continually evaluates the laboratory and healthcare market and implements necessary changes.

Qualifications

Education/Training: Graduate from an accredited school of Laboratory Technology. Bachelor's Degree in related field. Completion of one year clinical laboratory training internship, plus Medical Technologist (MT), Histotechnologist (HT) or Cytotechnologist (CT) by American Society of Clinical Pathologist (ASCP) registry or eligible. Computer knowledge including Laboratory Information System (LIS), Hospital Information System (HIS), and personal computers. Assumes the responsibility for professional growth and development and continuing education.

Licensure/Certification: Current license as a Supervisor in the specialty/specialties required by the laboratory section in the State of Florida. Certified by a professional laboratory-certifying agency, i.e. by the American Society of Clinical Pathologist (ASCP) or eligible.

Experience: Five (5) years of Clinical Laboratory experience is required to include one (1) year of supervisory experience.