Operations Manager
TradeJobsWorkforce76010 Arlington, TX, USFull-time
Operations Manager Job Duties: Oversees operational systems, processes, and infrastructure while looking fo... Show more
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Operation ManagerRe-Teck (LTG Group) • Arlington, TX, United States
Operation Manager
Re-Teck (LTG Group) • Arlington, TX, United States
27 days ago
Job type
- Full-time
Job description
Warehouse Operations Manager
Qualification
- 37 years warehouse / operations management experience in consumer or commercial electronics, ITAD, reverse logistics, or refurbishment environment
- Bachelor's degree in Supply Chain, Logistics, Business, or equivalent experience
- Strong knowledge of electronic devices lifecycle: laptops, desktops, mobile devices, enterprise servers, and telecom equipment
- Experience managing multi-function operations (receiving, grading, testing, teardown, inventory control, outbound logistics)
- Familiar with ERP / WMS systems (e.g., NetSuite, SAP, Oracle, or similar) and advanced Excel (pivot tables, VLOOKUP)
- Understanding of data security and compliance requirements (R2, data wiping standards preferred)
- Experience with KPI-driven operations (throughput, yield, recovery value, inventory accuracy)
- Bilingual in English and Chinese preferred (for workforce communication)
- Proven team leadership experience (2050+ employees across shifts)
- Lean / Six Sigma or continuous improvement experience is a strong plus
Responsible
- Manage end-to-end warehouse and production operations including receiving, sorting, testing, data wiping, teardown, grading, and shipping
- Drive daily operational planning to meet volume, turnaround time, and customer SLA requirements
- Monitor and improve key metrics: productivity, recovery rate, processing accuracy, and on-time shipment
- Lead and develop supervisors and team leads; ensure proper staffing, training, and performance management
- Ensure compliance with safety standards (OSHA), environmental regulations, and ITAD certifications (R2 / ISO standards)
- Oversee inventory control processes including reconciliation, cycle counts, and discrepancy investigation
- Coordinate with procurement, sales, and finance teams to align operational output with business goals and resale channels
- Identify process gaps and implement continuous improvement initiatives (layout optimization, labor efficiency, automation opportunities)
- Manage vendor relationships (transportation, recycling downstream vendors, equipment suppliers)
- Support customer audits and provide operational data/reporting as required
Deliverable
- Achieve daily and weekly throughput targets aligned with customer SLAs
- Maintain inventory accuracy ? 9899% across all product categories
- Improve recovery value and reduce scrap rate through better grading and processing controls
- Deliver labor productivity improvements (units per labor hour) quarter over quarter
- Ensure 100% compliance with safety and data destruction standards (zero major audit findings)
- Provide accurate and timely operational reports (daily dashboard, weekly KPI, monthly performance review)
- Reduce processing turnaround time (TAT) and backlog levels
- Maintain high employee retention and training completion rates
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Operation Manager • Arlington, TX, United States
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