Hospital Director Of Operations
Location: Plainview, NY Schedule: Full-Time Compensation: $150,000$180,000/year + Annual Profit-Sharing Bonus Plan
We are seeking a visionary and dynamic Hospital Director Of Operations (HD) to lead an AAHA accredited, large, multi-specialty veterinary hospital within Ethos Veterinary Health, Long Island Veterinary Specialists (LIVS). This leader will oversee the hospital's day-to-day operations, ensuring the highest quality of care for animals while driving financial and operational excellence. The ideal candidate will have extensive experience in matrixed organizations, a passion for veterinary medicine, and a proven ability to build meaningful relationships across all levels of the hospital.
This individual is a highly approachable, people-first leader who leads with humility, transparency, and strong communication. They are comfortable being present on the hospital floor, engaging directly with team members, listening to concerns, celebrating successes, and building trust through visibility and connection. The right candidate is someone who genuinely enjoys being part of the team, values collaboration, and fosters an inclusive, supportive culture where employees feel seen, heard, and valued.
You will play a critical role in envisioning the future, driving innovation, and engaging cross-functional teams, including support center colleagues, to foster an environment where excellence and compassion thrive. This leader must also be skilled at guiding teams through change, bringing individuals onboard by creating shared vision and buy-in, while still honoring and respecting the processes, relationships, and successes that have shaped the hospital's foundation to date.
What's in it for you?
- A competitive salary range of $150,000 - $180,000 depending on experience and skill level
- Annual profit-sharing bonus plan
- Comprehensive benefits package that offers paid time off and a 401k match
- The company is committed to supporting the professional development of its Hospital Directors by facilitating access to Continuing Education (CE) opportunities to encourage ongoing growth and learning.
Key Responsibilities
- Envision Strategic Leadership & Decision-Making
- Transform Innovation & Operational Excellence
- Engage Cross-Functional Collaboration & Communication
- Develop Talent Growth & Team Culture
- Drive Operational Execution & Accountability
- Inspire Culture, Vision & Leadership Presence
Qualifications
- Education: Bachelor's Degree ideal. Advanced degree is a plus; MHA/MBA
- Experience: 510+ years of senior leadership experience in veterinary hospital operations, healthcare, or retail, ideally in a multi-specialty or matrixed setting.
- Skills: Proven ability to lead cross-functional teams, drive strategic and operational initiatives, and foster inclusive collaboration. Brings strong business acumen with demonstrated experience successfully managing hospital financials, budgeting, and full P&L accountability.
- Ideal Background: Proven experience building and scaling high-performing teams, driving engagement, and supporting professional development resulting in measurable improvements to hospital financials and EBITDA.
This is more than an operational roleit's a mission-driven leadership opportunity to envision the future of veterinary care, drive innovation, and inspire teams to deliver exceptional outcomes. If you're ready to lead with purpose, we invite you to apply.
About Ethos Veterinary Health
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next. Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day. You'll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery. Here, mentorship is a two-way street. You'll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally. At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.
Join Us
At Ethos, this isn't just a job, it's an opportunity to practice medicine at the highest level and help shape the future of veterinary care.
Equal Opportunity Employer
Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided based on qualifications, competence, merit, and business need.