Job Category: Store Operations
Full-Time
Store Support Center 218 S Garnett St Henderson, NC 27536, USA
Position Summary: The Senior Manager, Communications is responsible for leading all store-facing communications to ensure clear, consistent execution across all retail locations. This role drives alignment between corporate and the field, simplifies how information flows to stores, and ensures initiatives are communicated in a way that is easy to understand and execute.
This leader oversees the development, delivery, and governance of store communications, ensuring consistency, clarity, and alignment with company priorities. The role requires strong communication skills, the ability to operate in a fast-paced environment, and the ability to collaborate cross-divisionally on company-wide initiatives.
Store Communications & Field Alignment
Training & Development
Operational Excellence
Bachelor's degree in Business or related field, or equivalent experience
57+ years of experience in retail operations, communications, or related field
Experience leading centralized communications or field-facing initiatives preferred
Strong communication skills with the ability to simplify complex information into clear direction
Ability to work quickly and effectively in a fast-paced environment
Creative thinker with strong attention to detail
Experience with design tools and layout development, including Adobe Photoshop and PowerPoint
Familiarity with printed and digital communications formats
Proven leadership and team development experience
Clear and effective communication
Cross-functional and cross-divisional collaboration
Creativity and problem-solving
Operational execution and follow-through
Process improvement
Change management
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Senior Manager, Store Communications and workflow • Henderson, NC, United States
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