Talent.com
The UPS Store
Retail Store ManagerThe UPS Store • Brooklyn, NY, United States
No longer accepting applications
Retail Store Manager

Retail Store Manager

The UPS Store • Brooklyn, NY, United States
11 days ago
Salary
$12.00 hourly
Job type
  • Full-time
Job description

Store Manager Multi-Unit Retail Operations (The UPS Store Network)

Long Island & NYC

Pay: Competitive, based on experience

12-Location, High-Performing Franchise Network

We're a top-performing network of 12 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You'll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.

This is a long-term career role with real advancement not a typical retail job.

Why This Opportunity Stands Out

You'll step into an organization with:

  • A dedicated support structure (Ops Manager + Unit Managers)
  • Strong training, coaching, and development programs
  • Clear operational standards, systems, and KPIs
  • Consistent mentorship and real visibility into multi-unit operations
  • Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles

What You'll Be Responsible For

Leadership & Team Development

  • Coach, train, and mentor team members to hit performance goals
  • Build an accountable, engaged, high-energy culture
  • Participate in hiring, onboarding, and ongoing coaching

Operational Excellence

  • Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
  • Maintain store standards, compliance, and cleanliness
  • Execute daily workflows and ensure smooth store operations

Sales & Customer Experience

  • Drive upselling, engagement, and customer satisfaction
  • Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
  • Ensure every customer receives a premium UPS Store experience

Business & Performance Management

  • Analyze performance reports and implement improvements
  • Control labor, supplies, inventory, and operational costs
  • Set daily priorities and maintain strong store execution

Who Thrives in This Role

You may come from:

  • Retail management
  • Hospitality or service leadership
  • Logistics or shipping operations
  • Customer service leadership
  • Assistant manager or manager roles in fast-paced environments

Ideal candidates are:

  • Strong communicators
  • Naturally great coaches
  • Confident decision-makers
  • KPI-driven
  • Positive, reliable, and customer-focused

What We Offer

  • A structured, supported management environment
  • A high-performing, well-resourced network
  • Clear career path & opportunities for advancement
  • Training, coaching, and ongoing development
  • Competitive pay based on experience

Ready to Lead With Us?

If you're a strong leader with operational discipline and you want to grow within a multi-unit environment, we'd love to connect.

Apply today or message us to learn more.

Create a job alert for this search

Retail Store Manager • Brooklyn, NY, United States

Similar jobs

Store Manager

Watson Apparel Co. LLCEast Rutherford, NJ, United States
Full-time

A Retail Store Manager, or Shop Manager, is responsible for facilitating and supervising daily operations at a store to make sure that employees work together effectively to make sales and contribu... Show more

 • Promoted

Store Manager

iFixScreensNew York, NY, United States
Full-time

Fix it with gadgets repair experts at iFixScreens.Same Day iPhone Repair, iPad Repair, Smartphone Repair, Drone Repair, PC & Mac Repair Services.We have locations in New York, Georgia, and Florida ... Show more

 • Promoted

Store Manager

JourneysEast Rutherford, NJ, United States
Full-time

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories.With more than 800 stores in all 50 US states, Puerto Ric... Show more

 • Promoted

925 Nepperhan Ave Yonkers NY - Store Manager

Chestnut GroupYonkers, NY, United States
Full-time

The Store Manager is responsible for the overall leadership, organization, and operational success of the assigned convenience store and fuel location.This position oversees daily store operations,... Show more

 • Promoted

Retail Assistant Store Manager

SkechersNew York, NY, United States
Part-time

Headquartered in Southern California, Skechersthe Comfort Technology Companyhas spent over 30 years helping men, women, and kids everywhere look and feel good.Comfort innovation is at the core of e... Show more

 • Promoted

STORE MANAGER

MangoJersey City, NJ, United States
Full-time

At Mango we style everything we do with passion.Founded in Barcelona and with presence in over 120 countries, we inspire the world with creativity, innovation and authenticity.Our multicultural tea... Show more

 • Promoted

Store Manager

Dunkin'Neptune, NJ, United States
Full-time

As a General Manager you administer, direct and oversee the effective recruitment and development of your subordinates.The General Manager is directly responsible for ensuring the proper implementa... Show more

 • Promoted

Retail Store Manager

Nati BoutiqueNew York, NY, United States
Full-time

Nati Boutique, a rapidly growing boutique retailer, is looking for a highly experienced Retail Manager to join our passionate and hardworking team.As the Retail Manager, you will work directly unde... Show more

 • Promoted

Retail General Manager

Visionworks of AmericaParamus, NJ, United States
Full-time +1

Visionworks General Manager (GM).Want to bring the "care" back to the vision care industry? We're looking for charismatic types who are ready to be the heart of our brand.Whether it's a friendly vo... Show more

 • Promoted

Retail Store Manager - RFM

VenchiVenchi RFM, new york, US
Full-time

Founded in 1878 by Silviano Venchi, Venchi has become a global leader in chocolate and gelato, blending Italian tradition with a commitment to craftsmanship and well-being.With over 145 years of hi... Show more

Store Manager

StudsNew York, NY, United States
Full-time

Studs is a category-defining ear piercing and earring brand named one of "the 10 most innovative companies in retail for 2023" by Fast Company.Studs connects ear piercing with aftercare and earring... Show more

 • Promoted

Full-Time Store Manager Trainee

ALDIHazlet, NJ, United States
Full-time

ALDI is looking for passionate and driven individuals to join our Store Manager Trainee program.In this role, you will develop the skills and knowledge necessary to lead your own store, delivering ... Show more

 • Promoted

Assistant Store Manager, UGG

SanukEast Rutherford, NJ, United States
Full-time

At UGG, a division Deckers Brands, we exist to transform the lives of our customers and each other by sharing our passion and love for UGG.We're driven by a clear mission: to bring the UGG brand to... Show more

 • Promoted

Finish Line Macy's Store Management - Monmouth Mall, Eatontown, NJ

Finish LineEatontown, NJ, United States
Full-time +1

Assistant Store Manager and Supervisor.At JD Finish Line, we're not just selling products; we're creating experiences.Our retail stores are a vibrant reflection of our brand's passion for innovatio... Show more

 • Promoted

Retail Store Manager

Fitz's Fish PondsSaddle River, NJ, United States
Full-time

As a Retail Store Manager, you will be responsible for the daily operations of the store, including employee management, driving sales, and providing outstanding customer service to our clients.You... Show more

 • Promoted

Retail Manager

Fleet FeetNew York, NY, United States
Full-time

Retail Experience Manager (RXM).We believe Running Changes Everything.If you believe that, too, we want to talk.With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest run... Show more

 • Promoted

Future Opening: Assistant Store Manager

Monmouth Trading CardsNeptune, NJ, United States
Full-time

We are seeking a professional and responsible Assistant Manager to join our team.As an Assistant Manager, you will be responsible for ensuring the store operates efficiently and follows all company... Show more

 • Promoted

Store Manager

TradeJobsWorkforce10034 New York, NY, US
Full-time

Looking for Store Managers - Submit your application today Responsible for establishing and maintaining customer service, oversees and is accountable for the operation of a location ensuring maxim... Show more

 • Promoted

AE - Store Team Leader (Store Manager)

American Eagle OutfittersWest Nyack, NY, United States
Full-time +1

As the full-time Store Team Leader, you are the CEO of your store! You are an entrepreneurial-minded business owner who takes pride in maximizing the daily operations of your store.You are passiona... Show more

 • Promoted

Store Manager In Training: Long Branch, NJ

Costello's Ace Hardware | Long IslandLong Branch, NJ, United States
Full-time

Store Manager In Training: Long Branch, NJ.Job Purpose: The Store Manager In Training (SMIT) at Costellos Ace is responsible for learning and executing the essential duties of a store manager.This ... Show more