As the Director of CNS Commercial Strategy and Operations, you will play a critical role in driving the success of the commercial organization, working closely with the Vice President, CNS Business & Customer Engagement Operations and other senior leaders. You will be responsible for leading day-to-day cross-functional initiatives and key projects, ensuring that all processes and systems are efficient and effective. You will also work closely with the Commercial Leadership Team and CNS Leadership Team to develop and execute commercial strategy, optimize revenue and profitability, and drive customer engagement and trust.
Key responsibilities include serving as a strategic partner to the Vice President, CNS Business & Customer Engagement Operations and collaborating with other senior leaders and cross-functional partners to develop, align and execute Otsuka's strategic plan. You will develop and implement cross-functional initiatives and manage key projects in support of commercial strategy to drive growth, ensuring timely completion and alignment. You will lead the development, execution, and measurement of key performance indicators (KPIs) to gauge progress against short- and medium-term commercial objectives to inform decision-making and drive operational excellence. You will build and maintain strong relationships with key stakeholders within the commercial team and other departments, including Medical, Clinical, HR, Finance Legal, Regulatory and Compliance. You will identify opportunities to optimize revenue and profitability and improve efficiency and effectiveness across teams. You will monitor and analyze market trends and customer behavior to inform commercial strategies and tactics, identify opportunity areas for process improvement and develop and implement innovative best practices. You will ensure strategies have a patient-centric focus, incorporating innovative approaches that are meaningful to patients, HCPs.
Education & experience requirements/competencies include a Bachelor's degree in business, finance, or a related field. MBA preferred. 5+ years of experience in the pharmaceutical or biotech industry required. Management experience preferred. Proven track record of successfully developing and implementing commercial and/cross-functional strategic initiatives. Experience in managing budgets and resources. Balance humility with high expectations for self and passion for work Strong learning agility, with proven ability to take on new opportunities and successfully navigate ambiguity at Otsuka Proactive and results-driven, with excellent organizational skills and presentation development/analytical capabilities Ability to build relationships and engage effectively with stakeholders at all levels Ability to maintain objectivity and complete discretion with confidential information Competencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative.
Director, CNS Commercial Strategy & Operations • Princeton, NJ, United States
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