Lead Product Manager, Platform Experience

Lead Product Manager, Platform Experience

Chicago, Illinois, United States

At Ripple, we're building a world where value moves like information does today. It's big, it's bold, and we're already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you're ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

The Work:

This is the platform build that makes everything else possible. You will define the foundational architecture for one of the fastest-growing platforms in corporate treasury technology, backed by Ripple's global infrastructure and $100B+ in processed payment volume. Direct exposure to a CEO-level platform mandate and daily work alongside engineering, AI, and connectivity product teams serving Global 2000 corporations.

The Lead Product Manager, Platform Experience defines the foundational layer that determines how fast every product pod at Ripple Treasury can complete their work. This role operates at the intersection of identity engineering, data model architecture, and platform UX, reporting to the Managing Director, Platform, AI and Quantitative Strategy. It carries the most significant platform-level scope on the product team.

The mandate is direct: solve foundational problems once so no solution pod has to solve them again. In a platform built through acquisition and growing through ecosystem partnerships, the convergence of identity, data models, and user experience is the defining platform challenge of 2026.

What You'll Do:

• Canonical Data Model Define and maintain the primary data model for Ripple Treasury: counterparties, instruments, accounts, users. This central source of truth serves as the basis for every solution pod's reference.
• Identity, Authentication and RBAC Lead the platform-wide identity and authorizing engine: user authentication, role-based access control, licensing enforcement, and enterprise client configuration.
• Cross-Product User Unification Own the highest-priority platform initiative of 2026: a single identity layer spanning multiple products. Define the architecture, drive the roadmap, and deliver the integration achievement.
• Navigation Architecture and Home Experience Define the product experience frame. This includes the L1, L2, and L3 navigation structure and the Home Portal that make Ripple Treasury feel like one platform.
• Platform Experience Standards Establish and maintain the standards all pods build to: API contracts, schema governance, authentication patterns, and platform integration protocols.

What You'll Bring:

• 8+ years of product management experience, with at least 4 years owning a platform infrastructure, identity/authentication, or developer platform product in a B2B SaaS or enterprise software environment. A track record of shipping platform capabilities that demonstrably accelerated dependent team velocity.
• Deep familiarity with identity and access management (authentication, RBAC, authorizing, licensing), canonical data modeling principles, and platform API development. Experience leading cross-product or post-acquisition integration work is directly relevant.
• Translates platform experience trade-offs into clear product requirements for engineering and product leadership audiences. You act as an internal product manager. Your customers are other pods, not external clients. Success means unblocked delivery by teams building on your platform.

Nice to have:

• Experience with enterprise identity platforms (Okta, Auth0, Azure AD, or equivalent) or licensing/entitlement management systems
• Background in master data management (MDM) or canonical data model development in a multi-product environment
• Experience in platform consolidation following mergers and acquisitions activity
• Familiarity with design system governance or navigation architecture for enterprise SaaS
• CTP, CFA or equivalent experience, or treasury management systems (TMS) background

Who We Are:

Do Your Best Work

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.

Ripple is an Equal Opportunity Employer. We're committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance. Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference.

Req ID: 26493