Access to Counsel in Eviction (ACE) Program Administrator

Position Summary FACETS offers prevention and diversion services to people without homes and at risk of homelessness. Our Eviction Prevention Team works with Fairfax County court‑involved households at risk of eviction and facing legal action. The primary purpose of this position is to assist in the mobilization of a pilot program that offers parallel support for these clients and shepherds them through the legal process at Fairfax County’s landlord‑tenant court by providing free counsel through a grant‑funded program to increase access to legal representation. In collaboration with Legal Services of Northern Virginia and Coordinated Services and Planning, the Administrator is responsible for onsite court outreach and coordination between clients and pro bono lawyers. About the Organization FACETS is a non‑profit organization that opens doors by helping parents, their children, and individuals who suffer the effects of poverty in Fairfax County. We meet their emergency needs through our wrap‑around services and community partnerships, and help individuals and families experience safe and stable housing after years of uncertainty and instability. We strive to ensure that every person in our community has a place they can call home. Here at FACETS, every team member plays a role in making a difference in the lives of our most vulnerable neighbors. Duties and Responsibilities Conduct outreach at the Fairfax County Courthouse each Friday and as needed to identify residents at or below 80% of the Area Median Income who have been served with an unlawful detainer in Fairfax County’s Civil District Court. Engage residents by phone and in person to explain the assistance available and the purpose of the pilot program’s process for providing pro bono services. Establish relationships with volunteer and pro bono lawyers to elicit their cooperation in the pilot program’s process. Effectively communicate with Fairfax County staff responsible for the program to resolve difficulties or address unique circumstances. Keep detailed records and submit reports of program activity and outreach, meeting established program goals. Work cooperatively with all FACETS staff to meet FACETS goals; participate in agency and program staff meetings to share ideas and program updates. Represent FACETS in the community, in accord with Agency Mission, Vision, and Code of Ethics. Perform other duties as assigned. Required Skills/Abilities Ability to work daytime hours Mon‑Fri and occasional evenings and weekends. Administrator must be available each Friday during the Landlord‑Tenant dockets at Fairfax County’s Civil District Court. Bachelor’s degree in social work, government, law or related field or comparable work/volunteer experience. Strong organizational abilities, attention to detail and time‑management skills. Must be able to track cases, client/lawyer assignments and follow‑up as needed in a timely manner. Knowledge of processing of voucher payments and accounting practices or willingness to learn. Good written and verbal communication skills in English with the ability to communicate effectively and respectfully with individuals at all levels within and outside of the agency. Bilingual (English/Spanish) is preferred. An energetic, dynamic and engaging personality with a strong work ethic and service orientation. Ability to work independently and as a member of a team. Strong computer skills (proficiency in Microsoft Word, Excel and PowerPoint). Must pass criminal background and Child Protective Services background checks. Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift 15 pounds at times. Must be able to attend occasional meetings at other FACETS office locations within Fairfax County, including 3 annual organization‑wide fundraising events each year. Salary Range $45,000 – $50,000 annually. FACETS offers a competitive salary commensurate with qualification/experience. Benefits Paid medical, dental, and vision insurance for full‑time employees with competitive family rates and 3 medical plan options. Paid Basic Life Insurance with an option to buy additional coverage. 403(b) retirement plan options with generous matching. Generous leave package for full‑time employees: paid annual vacation and sick leave, 11 paid holidays per calendar year plus 3 floating holidays to use within the fiscal year; 12 weeks of maternity leave; paid bereavement leave. Flexible Spending Accounts (FSAs) for healthcare and dependent care. Long‑Term Disability, Short‑Term Disability 100% employer paid. Free Employee Assistance Program (EAP). Reimbursement of work‑related expenses including portions of mileage, cell phone and data expenses. Ongoing professional development and training; reimbursement for portions of tuition, training, or (re)certification in areas related to current position. Equal Employment Opportunity FACETS is an equal opportunity employer with a culturally diverse work environment. Equal Employment Opportunity for M/F/D/V. FACETS is committed to fostering, cultivating, and preserving a culture of respect and belonging. Everyone at FACETS is driven to make a difference in the lives of our neighbors experiencing homelessness, hunger, and poverty. How to Apply Interested candidates may apply by sending a resume and cover letter to employment@facetscares.org. ADA Statement FACETS will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. Any person in need of accommodation should contact Human Resources directly for assistance. #J-18808-Ljbffr